A General-Purpose Operations Cost Model to Support Proactive Network Maintenance and More
By Jason Rupe, Ph.D., CableLabs
|
2019 |
Create Data-Driven Solutions to Optimize IP Content Delivery and Identify Revenue Opportunities
By Brennen Lynch and Anukool Lakhina, Guavus, Inc.
|
2014 |
Augmented Reality Can Improve Wi-Fi Installation in Homes
By Ethan Wright, Charter Communications
|
2020 |
Robust and Resilient Service Assurance System Design with Observability to Improve Enterprise Customer Experience
By Anil Mohan, Xin Huang; Comcast Cable
|
2022 |
Implementing a Behavioral Analysis Approach to Thwart IoT Attacks
By David Yates, Guavus, A Thales Company
|
2017 |
Kickstarting Proactive Network Maintenance with the Proactive Operations Platform and Example Application
By Jason Rupe, Ph.D. & Jingjie Zhu, CableLabs
|
2019 |
Bandwidth Planning During the Age of CoVID
By Keith Alan Rothschild, Ph.D., Andrew Robinson, Derek Bantug & Kris McNally, Cox Communications
|
2021 |
Right Technician at the Right Time: Using Machine Learning to Predict Network Maintenance Issues
By Anastasia Vishnyakova, Rama Mahajanam, Mike O’Dell, May Merkle-Tan, Catherine Hay & Lisa Pham, Comcast Cable
|
2021 |
Monitoring and Troubleshooting at Scale with Advanced Analytics
By Nitin Kumar, Amir Leventer & Asaf Matatyaou, Harmonic, Inc
|
2021 |
Enhancing DOCSIS Services Through Network Functions Virtualization
By Andrew Smith, Colby Barth, Juniper Networks and Saif Rahman, Comcast
|
2013 |
AI for IT Operations (AIOps) - Using AI/ML for Improving IT Operations
By Hongcheng Wang, Applied AI & Discovery, Comcast; Praveen Manoharan, Applied AI & Discovery, Comcast; Nilesh Nayan, Applied AI & Discovery, Comcast; Aravindakumar Venugopalan, Applied AI & Discovery, Comcast; Abhijeet Mulye, Applied AI & Discovery, Comcast; Tianwen Chen, Applied AI & Discovery, Comcast; Mateja Putic, Applied AI & Discovery, Comcast
|
2022 |
Operational Transformation: Modernizing Field Operations
By Derek Strauss, Shaw Communications Inc.
|
2019 |
Rethinking Customer Support: Proactive Customer Engagement
By Joe Keller & Sam Plant, Cox Communications
|
2019 |
Enabling Automatic Gunshot Detection and First Responders Dispatch for Safer Communities
By Wael Guibene & Hossam Hmimy, Charter Communications
|
2020 |
Using ODM 3.0 to Fix Customer Impairments
By Andrew Hennebury, Rogers Communications; Ray Stevens, Rogers Communications; Iqra Syed, Rogers Communications
|
2023 |
Helm: Self-Service Customer Data Platform
By Sriharsha Gangam, Comcast Cable
|
2021 |
Staffing Performance Standards for Metropolitan Cable TV Operations
By F. Ray McDevitt and Peter J. Alden, Warner Amex Cable Communications, Inc.
|
1984 |
Using Service Call Measurement To Improve Operations
By Richard N. Clevenger, Cox Cable Communications, Inc.
|
1985 |
Intelligent Outside Plant Power Operations with Machine Learning
By Matthew Stehman, Comcast; Chris D’Andrea, Comcast; Ilana Weinstein, Comcast
|
2023 |
Customer Safety Initiative
By Matt Carothers & Damien Whaley, Cox Communications
|
2019 |
