Taking The Customers View Of Trouble Resolution “Peering Over The Walls”
By Jeff Brooks, Deborah Horan, Gary Cunha, Mike Gordish, ARRIS Assurance Solutions and Charles H. Patti, Ph.D., Ronald Rizzuto, Ph.D., Daniels College of Business, University of Denver
|
2014 |
Routing Packets in Provider’s Network: A Multi-Service Operator’s Perspective
By Deependra Malla, Cox Communication Inc.
|
2024 |
Business Services in a DOCSIS Network: Strategies for Supporting Service Level Agreements
By Ken Gold & Jim Gayton, EXFO Inc.
|
2017 |
A Proposed End-to-End SDN Architecture for MSO
By Mohcene Mezhoudi, Benjamin Y. Tang, Jean-Philippe Joseph & Enrique Hernandez-Valencia, Bell Labs Consulting
|
2017 |
Analysis Of Bandwidth-Conservative Service Opportunity
By Gregory E. Feldkamp, Ph.D, @Security Broadband Corporation
|
2002 |
Reducing Preventable Service Visits With Generative AI: Altice USA & Palantir
By Gavin Mitchell, Altice USA; Alex Gottwald, Palantir Technologies; Austin Atmaja, Palantir Technologies; Bruce Gatete, Palantir Technologies; Shane McWilliams, Palantir Technologies; Kate Van Horn, Palantir Technologies
|
2024 |
Cable Modem Bandwidth Provisioning and Quality of Service
By Shlomo Rakib, Terayon Communication Systems
|
1998 |
Automation and Orchestration of Multiple Platforms to Offer a B2B Self-Service Cloud Platform
By David Camilo Olea, Liberty Latin America
|
2024 |
Opportunities For Application Service Providers In Cable Networks
By Pablo L. Martinez, Lucent Technologies
|
2000 |
Doing Sometillng About Service Calls!
By Fritz Baker, Viacom Cablevision
|
1985 |
Customer Focused Service Process Improvement
By Nicholas Worth
|
1995 |
Using Service Call Measurement To Improve Operations
By Richard N. Clevenger, Cox Cable Communications, Inc.
|
1985 |
Tile Marriage Of Cable And Satellites (Revisited)
By John P. Witherspoon,
Public Service Satellite Consortium
|
1976 |
vCMTS as a Service: Scalable and Extensible APIs
By De Fu Li, Comcast
Jay Zhu, Comcast
Berkay Aygun, Comcast
Daniel Rice, Comcast
Mody Niv, Comcast
Suketu Bhatt, Comcast
Andrey Skvirsky, Comcast
|
2024 |
The New Frontier of Custom Digital Service
By Patrick Harshman, PhD, Elisa Camahort, Steve Toteda, Harmonic Inc.
|
1999 |
Designing Multi-Service Cable Networks
By Marty Glapa, Chia-Chang Li, Amit Mukhopadhyay, Cezary Purzynski, & Bill Stenger, Lucent Technologies
|
2000 |
Service Stability A Data Analytics Approach
By Jeffrey Lee, Achintha Maddumabandara, Stuart Mann; Shaw Communications
|
2022 |
The Importance Of WiFi 6 Technology For Delivery Of gbps Internet Service
By David John Urban, Comcast
|
2019 |
The impact of Remote PHY on Cable Service Convergence.
By Pawel Sowinski, Cisco Systems Inc.
|
2016 |
Operational Impacts of Network Slicing
By John Douglas, Ericsson North America
|
2019 |
