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Machine Learning: The Past, Present and the Future
By Narayan Srinivasa, Intel Corporation
2016
Machine Learning and Proactive Network Maintenance: Transforming Today's Plant Operations
By Brady Volpe, The VolpeFirm and NimbleThis; Berk Ottlik, NimbleThis LLC
2021
Using AI to Improve the Customer Experience: A Virtual Assistant Chatbot
By Bernard Burg, Fan Liu, Abel Villca Roque, Sunil Srinivasa, Ryan March & Tianwen Chen, Comcast
2018
Operational Transformation Via Machine Learning
By Shamil Assylbekov, PhD. & Devin Levy, Charter Communications
2018
Leveraging Machine Learning for Network Traffic Forecasting
By Diane Prisca Onguetou, PhD, Independent Consultant; Achintha Maddumabandara, Rogers Communications; Jeffrey Lee, Rogers Communications
2023
Robust and Resilient Service Assurance System Design with Observability to Improve Enterprise Customer Experience
By Anil Mohan, Xin Huang; Comcast Cable
2022
A Machine Learning Pipeline for D3.1 Profile Management
By Maher Harb, Jude Ferreira, Dan Rice, Bryan Santangelo & Rick Spanbauer, Comcast
2019
Delivering the Highest IP Video Quality Efficiently While Improving Customer Experience
By Garey Hassler, Comcast
2019
Lessons Learned: Embedding AI in Cable Customer Experience to Better Serve Agents and Customers
By Rachel Knaster, ASAPP
2021
Right Technician at the Right Time: Using Machine Learning to Predict Network Maintenance Issues
By Anastasia Vishnyakova, Rama Mahajanam, Mike O’Dell, May Merkle-Tan, Catherine Hay & Lisa Pham, Comcast Cable
2021
Shifting Left: Harnessing AI to Deliver a Consistent, Engaging Customer Experience
By Bradley May, Accenture
2018
Machine Learning Techniques for Equalizing Nonlinear Distortion
By Rob Thompson, Comcast; Xiaohua Li, State University of New York at Binghamton
2020
Improving the Customer Experience with Network Automation and with AI-Powered Voice
By Pravin Mahajan, Infinera
2018
Intelligent Outside Plant Power Operations with Machine Learning
By Matthew Stehman, Comcast; Chris D’Andrea, Comcast; Ilana Weinstein, Comcast
2023
Optimizing DOCSIS 3.0 Configuration in the Upstream through Applied Reinforcement Learning
By Kevin Dugan, Maher Harb, Dan Rice & Robert Lund, Comcast
2021
Machine Learning Applications in Cable TV Advertising: Usage and Challenges
By Srilal M Weerasinghe PhD, Charter Communications
2019
Detection and Classification of OFDMA Spectrum Impairments by Machine Learning
By Jude Ferreira, Comcast; Kevin Dugan, Comcast; Maher Harb, Comcast; Mike O’Dell, Comcast; Larry Wolcott, Comcast
2023
Using Machine Learning to Automate Node Split Designs and HFC Augmentation Options
By Keith R. Hayes, IMMCO, Inc.
2020
Encourage EVERY Employee to Learn and Utilize Data, Analytics, and Machine Learning (DAML)
By Robert Gray Wald, MS, SCTE® a subsidiary of CableLabs®
2022
Digitizing the Customer Experience: Win Loyalty and Sell More with Last Mile Service Trackers
By Chris Ruff, Glympse
2018