The Imperative of Customer-Centric Operations
By Anis Cheikhrouhou, Jim Davenport & Anish Kelkar, Nokia, Bell Labs Consulting
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2017 |
Extended-CIN
By Deepa Phanish, Ph.D., Alan Skinner, John Huang, Igor Tavrovsky & Ernest Fabre, Cox Communications
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2021 |
Integrating Transportation Information Systems With Cable Communications
By Thomas J. Lowenhaupt,
H.C.I. Inc.
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1980 |
Developing the DOCSIS 4.0 Playbook for the Season of 10G
By Dr. Robert Howald, Jon Cave & Olakunle Ekundare, Comcast; John Williams & Matt Petersen, Charter Communications
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2021 |
Shifting Left: Harnessing AI to Deliver a Consistent, Engaging Customer Experience
By Bradley May, Accenture
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2018 |
Segment Routing and Enterprise: What It Is and Why It Matters
By Jason Cole, Cox Communications
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2019 |
Data Communications Via CATV Systems
By Thomas Chuang, Vilma, Inc.
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1970 |
How the New ANSI/SCTE 275 Grounding and Bonding Standard Can Improve Your Network Resiliency and Continuity
By Mike Glaser, Cox Communications
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2022 |
Extended Bandwidth Cable Communications Systems
By I. Switzer, Switzer Engineering Services Limited
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1980 |
Using ODM 3.0 to Fix Customer Impairments
By Andrew Hennebury, Rogers Communications; Ray Stevens, Rogers Communications; Iqra Syed, Rogers Communications
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2023 |
A New Paradigm for a Multi-services Cable Communications System
By C. M. Breevoort, Ph.D.
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1997 |
Proactive Network and Technical Facilities Monitoring Using Standardized Scorecards
By Dr. Franklin Lartey, Cox Communications
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2017 |
Total Cable TV Customer Service
By Sharon C. Thompson, Warner Amex Cable Communications Inc.
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1985 |
Bandwidth Planning During the Age of CoVID
By Keith Alan Rothschild, Ph.D., Andrew Robinson, Derek Bantug & Kris McNally, Cox Communications
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2021 |
Capitalizing on the Evolved Communications Experience
By Kjell Johansson, Ericsson Inc
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2019 |
Helm: Self-Service Customer Data Platform
By Sriharsha Gangam, Comcast Cable
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2021 |
Upstream Noise And Bit-Error Rate Analysis Of An Operational One-way System Converted To Two-Way Operation
By Claude Baggett, Paul Workman, and Michael Ellis,
Cox Cable Communications, Inc.
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1981 |
Tiered Data Services To Enhance Customer Value And Revenue: Why Are DOCSIS 1.1 And Advanced Queuing And Scheduling Required?
By Gerry White, Motorola Broadband Communications Sector
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2003 |
Customer Focused Service Process Improvement
By Nicholas Worth
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1995 |
Securing Interdomain Network Routing with Resource Public Key Infrastructure
By Mark Goodwin, Cox Communications, Inc.
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2019 |
