Reducing Service Calls On Drops
By Barbara L. Lukens
|
1988 |
Doing Sometillng About Service Calls!
By Fritz Baker, Viacom Cablevision
|
1985 |
Service Calls Are Not Scheduled If Customers Don't Call. Easy Ways To Keep Customers From Calling.
By Fritz Baker, Viacom Cablevision
|
1988 |
From Satellite To Earth Station To Studio To S-T-L To MDS Transmitter To The Home; Pay Television Comes To Anchorage, Alaska
By Richard L. Vega,
Telecommunications Systems, Inc
|
1978 |
Approaches for Proactively Managing Customer Experience and Reducing OPEX in a Cable Operations Environment
By Gary Cunha, ARRIS
|
2017 |
Managing Service Call Reduction
By ROBERT A.LUFF
|
1988 |
From Support Calls to Insights - Using Automatic Speech Recognition and Natural Language Processing to Drive Product Roadmaps
By Jing Qing, Veronica Bloom, Michael Addonisio, Christy Gearheart; Charter Communications
|
2022 |
Drop Cable RF Leakage Throughout 20 Years Of Service
By Kenneth L. Smith, Times Wire And Cable
|
1981 |
Reducing Capex And Opex Through Converged Optical Infrastructures
By Duane Webber, Cisco Systems, Inc.
|
2004 |
Reducing the Cost of Network Traffic Monitoring with AI
By Petar Djukic, Maryam Amiri & Wade Cherrington, Ciena Canada
|
2021 |
Opportunities For Application Service Providers In Cable Networks
By Pablo L. Martinez, Lucent Technologies
|
2000 |
Using Service Call Measurement To Improve Operations
By Richard N. Clevenger, Cox Cable Communications, Inc.
|
1985 |
Predicting Service Impairments from Set-top Box Errors in Near Real-Time and What to Do About It
By Justin Watson, Comcast; Roger Brooks, Andrew Colby, Pankaj Kumar, Anant Malhotra & Mudit Jain, Guavus, Inc.
|
2018 |
Bringing Service Visibility into the Light with CPRI as a Service
By Bill Beesley, Fujitsu
|
2020 |
Not All 4K Is Created Equal: Finding Clarity, Reducing Costs
By Theron Trowbridge, Director of Encoding Operations & Advanced Video Technology, Deluxe Digital Distribution
|
2014 |
Intelligent Cable Data Service Architecture: Ensuring Competitive Parity With Optimized Capacity
By Terry L. Wright, Convergence Systems Incorporated (CSI)
|
1996 |
Digitizing the Customer Experience: Win Loyalty and Sell More with Last Mile Service Trackers
By Chris Ruff, Glympse
|
2018 |
Total Cable TV Customer Service
By Sharon C. Thompson, Warner Amex Cable Communications Inc.
|
1985 |
Customer Focused Service Process Improvement
By Nicholas Worth
|
1995 |
Effects of Multiple Splice Reflections in Fiber Optic AM CATV Transmission Systems
By Grieg A. Olson and Barbara L. Birrell, 3M Company & Michael J. Labiche and Rezin Pidgeon, Scientific Atlanta
|
1993 |
