Using AI to Improve the Customer Experience: A Virtual Assistant Chatbot
By Bernard Burg, Fan Liu, Abel Villca Roque, Sunil Srinivasa, Ryan March & Tianwen Chen, Comcast
|
2018 |
Improving the Customer Experience with Network Automation and with AI-Powered Voice
By Pravin Mahajan, Infinera
|
2018 |
Unlocking the Power of Big Data: “The Key Workforce Skills Operator’s Need for the Future of Analytics”
By Steven R. Harris, Society of Cable Telecommunications Engineers, Inc.
|
2023 |
Verification of Electrical Grounds/Bonds Using Computer Vision
By Shawn Kercher & Jacob Hallberg, Comcast Innovation Labs
|
2020 |
Augmented Reality for Network Visualization
By Joshua Seiden & Nishesh Shukla, Comcast Innovation Labs
|
2020 |
Sustained Throughput Requirements for Future Residential Broadband Service
By Jeroen Wellen, Prudence Kapauan & Amit Mukhopadhyay, Bell Labs Consulting/Nokia
|
2017 |
Smart Entertainment in the Smart Home
By Arsham Hatambeiki, Universal Electronics Inc.
|
2017 |
DNS Cowboys, On the Edge of a New Frontier
By Charlie Helfinstine, Comcast; De Fu Li, Comcast; Eric Stonfer, Comcast; Joe Crowe, Comcast
|
2023 |
Business And Pleasure: Mixed Traffic Issues Drive Network Evolution
By Robert L. Howald, Ph.D., Motorola Broadband
|
2003 |
Peas In a Pod: What Makes Them Green?
By Defu Li, Richard Grivalsky, Robert Gaydos, Ashok Ramasamy, Eric Stonfer, Gianni DiGregorio; Comcast Cable
|
2022 |
Silicon Integration For Next Generation Voice Over Cable Customer Premise Equipment
By Tony Andruzzi, Bill Wallace, Patrick Hibbs
|
2005 |
A Machine Learning Pipeline for D3.1 Profile Management
By Maher Harb, Jude Ferreira, Dan Rice, Bryan Santangelo & Rick Spanbauer, Comcast
|
2019 |
Developing the DOCSIS 4.0 Playbook for the Season of 10G
By Dr. Robert Howald, Jon Cave & Olakunle Ekundare, Comcast; John Williams & Matt Petersen, Charter Communications
|
2021 |
Simplifying Field Operations Using Machine Learning
By Sanjay Dorairaj, Bernard Burg & Nicholas Pinckernell, Comcast Corporation; Chris Bastian, SCTE
|
2017 |
Distributed Access Architecture Is Now Widely Distributed
By Dr. Robert Howald, Frank Eichenlaub & Adi Bonen, Comcast; Tobias Peck, EnerSys
|
2021 |
A PNM System Using Artificial Intelligence, HFC Network Impairment, Atmospheric and Weather Data to Predict HFC Network Degradation and Avert Customer Impact
By Larry Wolcott, Michael O'Dell, Peter Kuykendall, Vishnu Gopal, Jason Woodrich & Nick Pinckernell, Comcast
|
2018 |
Lessons From Telco & Wireless Providers: Extending The Life Of The HFC Plant With New Technologies
By Tom Cloonan, Ayham Al-Banna, Mike Emmendorfer,
Zoran Maricevic, Frank O’Keeffe, and John Ulm,
ARRIS Group, Inc.
|
2015 |
Deploying PMA-Enabled OFDMA in Mid-Split and High-Split
By Maher Harb, Dan Rice, Kevin Dugan, Jude Ferreira, Robert Lund; Comcast
|
2022 |
Execute The Upstream Makeover Without Leaving Scars
By Dr. Robert Howald & Larry Wolcott, Comcast; Leslie Ellis, EllisEdits
|
2021 |
Engineering Economics – DOCSIS 3.0 Channel Bonding For Improved Network Economics
By Amit Garg, James Moon, Comcast Corporation
|
2012 |
