Advanced Workflows for Onboarding
By Peter Cline, Priyasmita Bagchi, Nirav Dave; Comcast
|
2022 |
CATV System Design and Operation
By C. Bailey Neal, Archer S. Taylor, Donald W. Levenson, Orville D, Page, J.D. Cauldwell, P. Knight and E. R. Mertz, John Campbell and Joseph P. Gleason
|
1969 |
Virtualization in Wi-Fi to Fix Many Long-Standing Customer Experience Issues
By Ian Wheelock, CommScope Inc; Steve Arendt, CableLabs Advanced Technology Group; Steve Glennon, CableLabs Advanced Technology Group; John Bahr, CableLabs Advanced Technology Group; Tucker Polomik, CableLabs Advanced Technology Group; Zackary Foreman, CableLabs Advanced Technology Group
|
2023 |
Optimizing Video Customer Experience with Machine Learning
By Mariela Fiorenzo, Claudio Righetti, María Cecilia Raggio, Fernando Ochoa & Gabriel Carro, Telecom Argentina S.A.
|
2019 |
AI for IT Operations (AIOps) - Using AI/ML for Improving IT Operations
By Hongcheng Wang, Applied AI & Discovery, Comcast; Praveen Manoharan, Applied AI & Discovery, Comcast; Nilesh Nayan, Applied AI & Discovery, Comcast; Aravindakumar Venugopalan, Applied AI & Discovery, Comcast; Abhijeet Mulye, Applied AI & Discovery, Comcast; Tianwen Chen, Applied AI & Discovery, Comcast; Mateja Putic, Applied AI & Discovery, Comcast
|
2022 |
Self-Service Dimensional Data Analytics: Scalable Patterns for Data-Driven Enterprises
By Francesco Dorigo, Bao Nguyen & Daniel Howell, Comcast
|
2018 |
CATV System Performance -- The New York Experience
By Kenneth L. Foster,
New York State Commission on Cable Television
|
1975 |
Customer Focused Service Process Improvement
By Nicholas Worth
|
1995 |
Energy Conservation Measure Recommendations for Cable Edge Facilities
By Daniel Marut & Michael Baselice, Comcast; Daniel Howard, George Gosko, Supriya Dharkar, Riebeeck van Niekerk & Tanner McManus, Hitachi; Gregory Baron, US Air Force (formerly with Hitachi)
|
2017 |
Approaches to Latency Management: Combining Hopby-Hop and End-to-End Networking
By Sebnem Ozer, Ph.D., Carl Klatsky, Dan Rice & John Chrostowski, Comcast
|
2020 |
Implications Of Telephony Service On Broadband RF Cable Plant Design
By Marty Cowen, Scientific-Atlanta
|
1994 |
The Zen of Ticketing: Operational Transformation
By Melissa Wood, Comcast
|
2021 |
Shifting Left: Harnessing AI to Deliver a Consistent, Engaging Customer Experience
By Bradley May, Accenture
|
2018 |
Improve Routing Security by validating BGP (Border Gateway Protocol) with RPKI (Resource Public Key Infrastructure)
By Tony Tauber, Courtney Smith; Comcast
|
2022 |
Small System Problems
By Larry Loftin Searcy,
Enterprise Cable Television, Inc.
|
1979 |
Designing Resilient DOCSIS Remote-PHY Solutions using High-Availability System Architectures
By Daniel Lavender, Principal Architect, CableLabs
and Karthik Sundaresan, Principal Architect, CableLabs
|
2015 |
Creating The Value Proposition For MSO And Consumer Alike In The More Connected Home – A Guidebook To Success
By Mark Francisco, Comcast Cable, Charles Cheevers, ARRIS
|
2015 |
Cable and Wireless Subscriber Management Convergence
By Pablo Stalteri, Hewlett Packard Enterprise
|
2021 |
Critical Considerations For The Design Of A Robust And Scalable DAA Aggregation And Transport Network
By Jon Baldry, Infinera
|
2018 |
The Impact of Customer Care and Billing on Broadband Data Services
By Craig Hanson, Director, Advanced Technologies
Ragan Wilkinson, Champion of Customer Care, Advanced Technologies, Lanse M. Leach, Ph.D., Senior Vice President, Chief Technology Officer,
CableData, Inc.
|
1999 |
