AI for IT Operations (AIOps) - Using AI/ML for Improving IT Operations
By Hongcheng Wang, Applied AI & Discovery, Comcast; Praveen Manoharan, Applied AI & Discovery, Comcast; Nilesh Nayan, Applied AI & Discovery, Comcast; Aravindakumar Venugopalan, Applied AI & Discovery, Comcast; Abhijeet Mulye, Applied AI & Discovery, Comcast; Tianwen Chen, Applied AI & Discovery, Comcast; Mateja Putic, Applied AI & Discovery, Comcast
|
2022 |
Self-Service Dimensional Data Analytics: Scalable Patterns for Data-Driven Enterprises
By Francesco Dorigo, Bao Nguyen & Daniel Howell, Comcast
|
2018 |
CATV System Performance -- The New York Experience
By Kenneth L. Foster,
New York State Commission on Cable Television
|
1975 |
Customer Focused Service Process Improvement
By Nicholas Worth
|
1995 |
Energy Conservation Measure Recommendations for Cable Edge Facilities
By Daniel Marut & Michael Baselice, Comcast; Daniel Howard, George Gosko, Supriya Dharkar, Riebeeck van Niekerk & Tanner McManus, Hitachi; Gregory Baron, US Air Force (formerly with Hitachi)
|
2017 |
Approaches to Latency Management: Combining Hopby-Hop and End-to-End Networking
By Sebnem Ozer, Ph.D., Carl Klatsky, Dan Rice & John Chrostowski, Comcast
|
2020 |
Implications Of Telephony Service On Broadband RF Cable Plant Design
By Marty Cowen, Scientific-Atlanta
|
1994 |
The Zen of Ticketing: Operational Transformation
By Melissa Wood, Comcast
|
2021 |
Shifting Left: Harnessing AI to Deliver a Consistent, Engaging Customer Experience
By Bradley May, Accenture
|
2018 |
Improve Routing Security by validating BGP (Border Gateway Protocol) with RPKI (Resource Public Key Infrastructure)
By Tony Tauber, Courtney Smith; Comcast
|
2022 |
Small System Problems
By Larry Loftin Searcy,
Enterprise Cable Television, Inc.
|
1979 |
Designing Resilient DOCSIS Remote-PHY Solutions using High-Availability System Architectures
By Daniel Lavender, Principal Architect, CableLabs
and Karthik Sundaresan, Principal Architect, CableLabs
|
2015 |
Creating The Value Proposition For MSO And Consumer Alike In The More Connected Home – A Guidebook To Success
By Mark Francisco, Comcast Cable, Charles Cheevers, ARRIS
|
2015 |
Cable and Wireless Subscriber Management Convergence
By Pablo Stalteri, Hewlett Packard Enterprise
|
2021 |
Critical Considerations For The Design Of A Robust And Scalable DAA Aggregation And Transport Network
By Jon Baldry, Infinera
|
2018 |
The Impact of Customer Care and Billing on Broadband Data Services
By Craig Hanson, Director, Advanced Technologies
Ragan Wilkinson, Champion of Customer Care, Advanced Technologies, Lanse M. Leach, Ph.D., Senior Vice President, Chief Technology Officer,
CableData, Inc.
|
1999 |
Modernizing Subscriber Management on the Road to 10G
By Sebnem Ozer, Ph.D., De Fu Li, Jason Combs, Bob Gaydos, Dan Rice; COMCAST
|
2022 |
The Headend Revisited: A Multi-Service Video Data Center for the Modern MSO
By S.V. Vasudevan, R. Wayne Ogozaly, Cisco
|
2009 |
What is 10G – The Technology Foundation
By Dr. Robert Howald, Dr. Sebnem Ozer, Robert Thompson, Saif Rahman, Dr. Richard Prodan & Jorge Salinger, Comcast
|
2019 |
Bringing the power of Analytics to improve end-user Quality of Experience
By Sangeeta Ramakrishnan, Xiaoqing Zhu, Frank Chan,
Bhanu Krishnamurthy, Cindy Chan, Zheng Lu, and Kashyap Kambhatla,
Cisco Systems
|
2016 |
