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NCTA Engineering Committee 1986-88 Update
By Walter S. Ciciora, Wendell H. Bailey, Jr.
1988
Automation Opportunities for Subscriber Management in Cable Television
By Greg Nicholson, NuTEQ Solutions, provider of GOCare
2018
Employing Neural Networks for Improved Root Cause Analysis in Service Provider Clouds
By Helen Zeng, Ph.D. & Robert McIntyre, VMware
2020
Can Video Noise Reduction Save Money?
By Rabab K. Wartf, Donald Monteith, John C. Madden
1994
National Cable Television Association Engineering Committee Update
By Tom Jokerst and Wendell Bailey, NCTA
1993
Customer Focused Service Process Improvement
By Nicholas Worth
1995
Reliability Through Total Automation Of CATV System Design
By Ivan T. Frisch, Bill Rothfarb, Aaron Kershenbaum, Network Analysis Corporation
1972
Implications of Ghost Cancelling to the Cable Industry
By Gary Chan, Rogers Engineering
1992
Helm: Self-Service Customer Data Platform
By Sriharsha Gangam, Comcast Cable
2021
Approaches for Proactively Managing Customer Experience and Reducing OPEX in a Cable Operations Environment
By Gary Cunha, ARRIS
2017
Enabling Transport Network Resiliency with Unified Access Transport
By Ivan Bogdanovic, Rogers Communications Inc.; Giancarlo Urbani, Rogers Communications Inc.; Jordan Tontini, Rogers Communications Inc.; Alex Talinga, Rogers Communications Inc.
2023
Cloud Versus MEC for Telcos and MSOs
By Yassar Abbas, Rogers Communications Inc.; Brad Tizard, Rogers Communications Inc.; Probir Khaskel, Rogers Communications Inc.
2023
Improving Customer Experience Through Cooperative In-home Caching And Pre-positioning (CIHCP)
By John Jason Brzozowski and Jan van Doorn, Comcast Cable
2016
A PNM System Using Artificial Intelligence, HFC Network Impairment, Atmospheric and Weather Data to Predict HFC Network Degradation and Avert Customer Impact
By Larry Wolcott, Michael O'Dell, Peter Kuykendall, Vishnu Gopal, Jason Woodrich & Nick Pinckernell, Comcast
2018
User-Perceived Availability Of Hybrid Fiber/Coax Networks
By David J. Large, Principal, Media Connections Group
1995
In Pursuit of the Dark NOC: Driving Change With Automation & AIOps
By Marcus Rebelo, Resolve Systems
2020
Optimization Of Subscriber Signal Quality Through Local Distribution Microwave
By T. M. Straus, Hughes Aircraft Company
1988
Total Cable TV Customer Service
By Sharon C. Thompson, Warner Amex Cable Communications Inc.
1985
The Imperative of Customer-Centric Operations
By Anis Cheikhrouhou, Jim Davenport & Anish Kelkar, Nokia, Bell Labs Consulting
2017
Using Historical Traffic Data to Schedule Service Interruptions for Minimum Customer Impact
By Jason Rupe & Colin Justis, CableLabs
2018