Embracing Service Delivery Changes with Machine Learning
By Andrew Sundelin, Guavus, Inc.
|
2018 |
An Improvement Proposal For The Timing And Scaling Of DOCSIS IP Multicast Services
By William T. Hanks, Tom Cloonan, Amit Eshet, Jeff Howe, John Ulm, Ian Wheelock, ARRIS
|
2014 |
The Future of Fixed Access: A Techno-Economic Comparison of Wired and Wireless Options to Help MSO Decision Process
By Jean-Philippe Joseph, Amit Mukhopadhyay, Ashok Rudrapatna, Carlos Urrutia-Valdés & Tom Van Caenegem, Bell Labs Consulting, Nokia
|
2018 |
Predicting Service Impairments from Set-top Box Errors in Near Real-Time and What to Do About It
By Justin Watson, Comcast; Roger Brooks, Andrew Colby, Pankaj Kumar, Anant Malhotra & Mudit Jain, Guavus, Inc.
|
2018 |
Ingress Margin Improvement In Sub-Low Return HFC Plant
By Paul D. Brooks, Time Warner Cable
|
1996 |
Operationalizing Streaming Telemetry and Machine Learning Model Serving: Customer Experience Automation
By Nick Pinckernell & Scott Rome, Comcast
|
2020 |
Translating Customer & Employee Experience with Shaw’s Data Journey
By Greg Bone, Goutam Agarwal; Shaw Communications
|
2022 |
How to Finally Conquer Wi-Fi in the Home: Service Provider Style
By Nav Kannan & Charles Cheevers, ARRIS International plc
|
2018 |
Approaches for IPv4 as a Service
By Brian Field Ph.D., Comcast
|
2015 |
Simplifying Field Operations Using Machine Learning
By Sanjay Dorairaj, Bernard Burg & Nicholas Pinckernell, Comcast Corporation; Chris Bastian, SCTE
|
2017 |
A Documentation Process For CATV Systems
By Larry D. New, Cox Cable Communications, Inc.
|
1972 |
Customer First: CX-Driven Augmented Operations
By Roger Brooks, Ph.D., Pankaj Kumar, Mudit Jain, Megha Vij, Nandit Jain & Andrew Colby, Guavus
|
2019 |
A PNM System Using Artificial Intelligence, HFC Network Impairment, Atmospheric and Weather Data to Predict HFC Network Degradation and Avert Customer Impact
By Larry Wolcott, Michael O'Dell, Peter Kuykendall, Vishnu Gopal, Jason Woodrich & Nick Pinckernell, Comcast
|
2018 |
Customer Management Solutions For DOCSIS
By Daniel Reilly, Solect Technology Group
|
1999 |
Navigating IoT Technologies, Standards and Frameworks for Managed IoT Service
By Gary Gutknecht, Technicolor
|
2018 |
Customer Safety Initiative
By Matt Carothers & Damien Whaley, Cox Communications
|
2019 |
Self Service Activation A Field Study Of High-Speed Data (HSD) Self Install
By Bruce F. Bahlmann, MediaOne Internet Services Group
|
1999 |
Network Service Descriptors as a Factory
By Hans Vanderstraeten, Erwin Six, Mihai Fagadar & Willem Acke, Nokia
|
2017 |
Next Player Video Service: The Case For Bringing Playlists to TV
By Arash Pendari & Giles Wilson, VionLabs AB; Michael Eagles, Liberty Global
|
2019 |
An Economic Model Of The Selection Process: Microwave Versus Conventional Techniques In CATV Distribution
By Norman F. Woods,
Theta-com of California
|
1974 |
