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Applications Of Big Data Analytics To Identify New Revenue Streams & Improve Customer Experience
By Anukool Lakhina and Brennen Lynch, Guavus, Inc.
2013
Improving Customer Experience Through Cooperative In-home Caching And Pre-positioning (CIHCP)
By John Jason Brzozowski and Jan van Doorn, Comcast Cable
2016
Developmental Approaches For An Existing Cable System
By Fernando Ciccone and Dean Adrian, Manhattan Cable TV
1978
Improving the Customer Experience with Network Automation and with AI-Powered Voice
By Pravin Mahajan, Infinera
2018
Total Cable TV Customer Service
By Sharon C. Thompson, Warner Amex Cable Communications Inc.
1985
Architectual Approaches For Integrating SP Wi-fi In Cable Mso Networks
By Rajiv Asati,Sangeeta Ramakrishnan, Rajesh Pazhyannur, Cisco
2012
Using AI to Improve the Customer Experience: A Virtual Assistant Chatbot
By Bernard Burg, Fan Liu, Abel Villca Roque, Sunil Srinivasa, Ryan March & Tianwen Chen, Comcast
2018
Optimizing Video Customer Experience with Machine Learning
By Mariela Fiorenzo, Claudio Righetti, María Cecilia Raggio, Fernando Ochoa & Gabriel Carro, Telecom Argentina S.A.
2019
Embracing Service Delivery Changes with Machine Learning
By Andrew Sundelin, Guavus, Inc.
2018
Operationalizing Streaming Telemetry and Machine Learning Model Serving: Customer Experience Automation
By Nick Pinckernell & Scott Rome, Comcast
2020
Reducing the Tradeoff Between Performance and Management Using Container and Cloud-Native Approaches
By Karthik Krishna & Jambi Ganbar, VMware
2020
Operating Legacy Cable Modems in an FDX Environment
By Shaul Shulman, Intel Corporation
2019
A General-Purpose Operations Cost Model to Support Proactive Network Maintenance and More
By Jason Rupe, Ph.D., CableLabs
2019
Architectural Alternatives For Cable Ip Video
By Jeff Brooks, Carol Ansley, Tom Cloonan, Stephen Kraiman, Dan Torbet, ARRIS
2011
Managing the Coronavirus Bandwidth Surge: How to Cope with the Spikes and Long-term Growth
By John Ulm & Dr. Thomas Cloonan, CommScope
2020
Access Capacity Planning: Staying Well Ahead of Customer Demand Helped Ensure Stability During COVID-19
By Bruce E. Barker Jr., Claude Bou Abboud & Erik Neeld, Comcast Cable
2020
What Can Your CPE Tell You?
By Bryan Kelly, Comcast Cable
2019
Bridging And Managing QOS - Cable And Home Networks
By Mariano Schain, Itay Sherman, Texas Instruments – Cable Broadband Communications
2001
Helm: Self-Service Customer Data Platform
By Sriharsha Gangam, Comcast Cable
2021
Delivering Cloud-Native Operations with Edge Compute Enabled DAA: Implementing a Kubernetes Distributed Edge
By Marco Naveda, Dmitri Fedorov & Raghu Ranganathan, Ciena
2020