Using AI to Improve the Customer Experience: A Virtual Assistant Chatbot
By Bernard Burg, Fan Liu, Abel Villca Roque, Sunil Srinivasa, Ryan March & Tianwen Chen, Comcast
|
2018 |
A Roadmap for Virtualization in HFC Networks
By Andrew Bender, VMware
|
2019 |
Changing the World: IoT Chaos as a Ladder to Improving Security
By Brian A. Scriber, CableLabs
|
2019 |
Customer Safety Initiative
By Matt Carothers & Damien Whaley, Cox Communications
|
2019 |
Delivering the Highest IP Video Quality Efficiently While Improving Customer Experience
By Garey Hassler, Comcast
|
2019 |
Ultra Low-Cost Injection-locked FP Laser Source for Coherent Access Networks
By Zhensheng (Steve) Jia, Ph.D., L. Alberto Campos, Ph.D., Mu Xu, Ph.D, Haipeng Zhang, Ph.D., Junwen Zhang, Ph.D., Chris Stengrim & Curtis Knittle, Ph.D., CableLabs
|
2019 |
Remote PHY 2.0: The Next Steps For Remote PHY Technology
By Pawel Sowinski, Andy Smith & Tong Liu, Cisco Systems Inc.
|
2019 |
Rethinking Customer Support: Proactive Customer Engagement
By Joe Keller & Sam Plant, Cox Communications
|
2019 |
R-PHY with Remote Upstream Scheduler
By Tong Liu, PhD & John T Chapman, Cisco Systems
|
2019 |
The Role of Lean in Shaw: Our Technical and Operational Journey
By Noé Morales & Aston Fenby, Shaw Communications Inc.
|
2019 |
How DOCSIS Time Protocol Makes the SYNC Specification Tick
By Elías Chavarría Reyes, Ph.D. & John T. Chapman, Cisco Systems, Inc
|
2020 |
It’s 10 PM: Do You Know Where Your Wavelengths Are?
By Venk Mutalik, Dan Rice, Rick Spanbauer, Simone Capuano, Rob Gonsalves & Bob Gaydos, Comcast
|
2020 |
Using Machine Learning to Automate Node Split Designs and HFC Augmentation Options
By Keith R. Hayes, IMMCO, Inc.
|
2020 |
A Proactive Network Management Scheme for Mid-Split Deployment
By Lei Zhou, Robert Thompson, Robert Howald, John Chrostowski & Daniel Rice, Comcast Cable
|
2020 |
Addressing Unrelenting Growth in Backbone Fiber Systems Using Next Generation Photonics and Automation
By Timothy Maenpaa, Ciena Corporation
|
2020 |
Augmented Reality for Network Visualization
By Joshua Seiden & Nishesh Shukla, Comcast Innovation Labs
|
2020 |
Credential Fraud Detection and Remediation in Media Consumption Services
By Steven Epstein, Synamedia
|
2020 |
Critical Facility Cooling Energy Optimization
By Thomas Hurley, Comcast Cable Corporation; John Dolan, Rogers Communications Inc.; Arnold Murphy, Strategic Clean Technology; Mike Glaser, Cox Communications Inc.; John Teague, Worldwide Environmental Services; Ken Nickel, Quest Controls, Inc.
|
2020 |
DOCSIS PKI: A Proposal for a Next-Generation Quantum-Resistant Infrastructure
By Massimiliano Pala, CableLabs
|
2020 |
Repair the Ides Of March: COVID-19 Induced Adaption of Access Network Strategies
By Dr. Robert Howald, Comcast
|
2020 |
