Fraud Prevention and Privacy Law: Emerging Conflicts Between Privacy Law and Fraud Prevention (2020)

By Will Bracker, Cox Communications; Steve Goeringer & Simon Krauss, CableLabs

Laws and regulations protecting privacy are not new. In Western civilization, case law on privacy extends back to the early 1400’s, when the law prohibited eavesdropping. But what is new is the emergence of comprehensive privacy laws and their supporting regulations. These statutory schemes create broad rights for citizens and impose significant obligations on businesses with respect to collection, use and protection of personal information. Steep non-compliance penalties and short implementation timelines require businesses to build robust compliance programs.

In a global economy, building these new compliance functions is no easy task: each new comprehensive privacy law is different from the last, creating a challenging environment for multi-state or multi-national enterprises. New rights and obligations also have the potential to provide new lines of attack for fraudsters and can limit the ability to detect and prevent fraud. Finally, the global pandemic brings a heightened challenge and creates even more opportunities for bad actors to compromise privacy and evade consequences.

This paper examines two specific privacy requirements in light of an operator’s need to conduct fraud detection, mitigation, investigation, and prevention. Considerations include anti-fraud information collection, sharing, and action. These areas, indeed anti-fraud operations in general, are often overlooked as risk and legal departments draft compliance program guidelines.

By clicking the "Download Paper" button, you are agreeing to our terms and conditions.

Similar Papers

A Taxonomy of Fraud Experienced by Network Service Providers
By Kevin Taylor & Michael Khalilian, Comcast; Steve Goeringer, CableLabs; Eric Winter, Cox Communications
Designing Privacy Tracking for Consumer Confidentiality & Cryptographic Assurance for Enterprises
By Brian A. Scriber, CableLabs
Abuse And Fraud Detection In High-Speed-Data Networks
By Pat Darisme, NARUS Inc.
Consumer Friendly, History, Hopes, and the New Cable Law
By Joseph B. Glaab, Jerrold Communications
Is The DOCSIS CMTS Sufficient For Packetcable?
By Burcak Beser, Pacific Broadband Communications
Beyond Moore’s Law
By Oleh Sniezko and Xiaolin Lu, AT&T Broadband
50 Million Keys to SNMPv3 Privacy
By Paul E. Schauer, Comcast Cable
When Security and Privacy Collide: New Approaches are Needed
By Sandy Wilbourn & Craig Sprosts, Akamai
Solving All Our Problems…Sort of…Blockchain Integrity, Security, and Reliability for Cable Use Cases
By Steve Goeringer & Dr. Jason Rupe, CableLabs
Security of Open Distributed Architectures: Yet Another SDN and NFV Security Paper
By Steve Goeringer, CableLabs; Dr. Indrajit Ray, Colorado State University
More Results >>