Operationalizing Streaming Telemetry and Machine Learning Model Serving: Customer Experience Automation
By Nick Pinckernell & Scott Rome, Comcast
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2020 |
Right Technician at the Right Time: Using Machine Learning to Predict Network Maintenance Issues
By Anastasia Vishnyakova, Rama Mahajanam, Mike O’Dell, May Merkle-Tan, Catherine Hay & Lisa Pham, Comcast Cable
|
2021 |
Machine Learning and Telemetry Improves Outside Plant Power Resiliency for More Reliable Networks
By Stephanie Ohnmacht, Matthew Stehman; Comcast
|
2022 |
Optimizing Video Customer Experience with Machine Learning
By Mariela Fiorenzo, Claudio Righetti, María Cecilia Raggio, Fernando Ochoa & Gabriel Carro, Telecom Argentina S.A.
|
2019 |
A Machine Learning Pipeline for D3.1 Profile Management
By Maher Harb, Jude Ferreira, Dan Rice, Bryan Santangelo & Rick Spanbauer, Comcast
|
2019 |
Simplifying Field Operations Using Machine Learning
By Sanjay Dorairaj, Bernard Burg & Nicholas Pinckernell, Comcast Corporation; Chris Bastian, SCTE
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2017 |
A PNM System Using Artificial Intelligence, HFC Network Impairment, Atmospheric and Weather Data to Predict HFC Network Degradation and Avert Customer Impact
By Larry Wolcott, Michael O'Dell, Peter Kuykendall, Vishnu Gopal, Jason Woodrich & Nick Pinckernell, Comcast
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2018 |
Applications of Machine Learning in Cable Access Networks
By Karthik Sundaresan, Nicolas Metts, Greg White, Albert Cabellos-Aparicio, CableLabs
|
2016 |
Improving the Customer Experience with Network Automation and with AI-Powered Voice
By Pravin Mahajan, Infinera
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2018 |
Embracing Service Delivery Changes with Machine Learning
By Andrew Sundelin, Guavus, Inc.
|
2018 |
Streaming Telemetry Data from the Home Network using OpenWrt Access CPE
By Shlomo Ovadia, Ph.D., Deependra Rawat & Dan Lynch, Charter Communications
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2020 |
Using AI to Improve the Customer Experience: A Virtual Assistant Chatbot
By Bernard Burg, Fan Liu, Abel Villca Roque, Sunil Srinivasa, Ryan March & Tianwen Chen, Comcast
|
2018 |
Helm: Self-Service Customer Data Platform
By Sriharsha Gangam, Comcast Cable
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2021 |
Machine Learning and Proactive Network Maintenance: Transforming Today's Plant Operations
By Brady Volpe, The VolpeFirm and NimbleThis; Berk Ottlik, NimbleThis LLC
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2021 |
Detecting Video Piracy with Machine Learning
By Matthew Tooley & Thomas Belford, NCTA – The Internet & Television Assocation
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2019 |
Machine Learning Techniques for Equalizing Nonlinear Distortion
By Rob Thompson, Comcast; Xiaohua Li, State University of New York at Binghamton
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2020 |
Network Capacity and Machine Learning
By Dr. Claudio Righetti, Emilia Gibellini, Florencia De Arca, Carlos Germán Carreño Romano, Mariela Fiorenzo, Gabriel Carro & Fernando Rodrigo Ochoa, Cablevisión S.A.
|
2017 |
Robust and Resilient Service Assurance System Design with Observability to Improve Enterprise Customer Experience
By Anil Mohan, Xin Huang; Comcast Cable
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2022 |
Operational Transformation Via Machine Learning
By Shamil Assylbekov, PhD. & Devin Levy, Charter Communications
|
2018 |
Optimizing DOCSIS 3.0 Configuration in the Upstream through Applied Reinforcement Learning
By Kevin Dugan, Maher Harb, Dan Rice & Robert Lund, Comcast
|
2021 |