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Operationalizing Streaming Telemetry and Machine Learning Model Serving: Customer Experience Automation
By Nick Pinckernell & Scott Rome, Comcast
2020
A Machine Learning Pipeline for D3.1 Profile Management
By Maher Harb, Jude Ferreira, Dan Rice, Bryan Santangelo & Rick Spanbauer, Comcast
2019
Optimizing Video Customer Experience with Machine Learning
By Mariela Fiorenzo, Claudio Righetti, María Cecilia Raggio, Fernando Ochoa & Gabriel Carro, Telecom Argentina S.A.
2019
Simplifying Field Operations Using Machine Learning
By Sanjay Dorairaj, Bernard Burg & Nicholas Pinckernell, Comcast Corporation; Chris Bastian, SCTE
2017
A PNM System Using Artificial Intelligence, HFC Network Impairment, Atmospheric and Weather Data to Predict HFC Network Degradation and Avert Customer Impact
By Larry Wolcott, Michael O'Dell, Peter Kuykendall, Vishnu Gopal, Jason Woodrich & Nick Pinckernell, Comcast
2018
Applications of Machine Learning in Cable Access Networks
By Karthik Sundaresan, Nicolas Metts, Greg White, Albert Cabellos-Aparicio, CableLabs
2016
Embracing Service Delivery Changes with Machine Learning
By Andrew Sundelin, Guavus, Inc.
2018
Improving the Customer Experience with Network Automation and with AI-Powered Voice
By Pravin Mahajan, Infinera
2018
Streaming Telemetry Data from the Home Network using OpenWrt Access CPE
By Shlomo Ovadia, Ph.D., Deependra Rawat & Dan Lynch, Charter Communications
2020
Using AI to Improve the Customer Experience: A Virtual Assistant Chatbot
By Bernard Burg, Fan Liu, Abel Villca Roque, Sunil Srinivasa, Ryan March & Tianwen Chen, Comcast
2018
Detecting Video Piracy with Machine Learning
By Matthew Tooley & Thomas Belford, NCTA – The Internet & Television Assocation
2019
Machine Learning Techniques for Equalizing Nonlinear Distortion
By Rob Thompson, Comcast; Xiaohua Li, State University of New York at Binghamton
2020
Network Capacity and Machine Learning
By Dr. Claudio Righetti, Emilia Gibellini, Florencia De Arca, Carlos Germán Carreño Romano, Mariela Fiorenzo, Gabriel Carro & Fernando Rodrigo Ochoa, Cablevisión S.A.
2017
Operational Transformation Via Machine Learning
By Shamil Assylbekov, PhD. & Devin Levy, Charter Communications
2018
Operationalizing the Grey Optics Architecture
By Venk Mutalik, Dan Rice, Bob Gaydos, Doug Combs & Pat Wike, Comcast
2020
What Can Your CPE Tell You?
By Bryan Kelly, Comcast Cable
2019
Using Machine Learning to Automate Node Split Designs and HFC Augmentation Options
By Keith R. Hayes, IMMCO, Inc.
2020
Improved Customer Service Through Automation And Enhanced Responsiveness
By Nick Hamilton-Piercy and John Anderson, Rogers Engineering
1990
Machine Learning: The Past, Present and the Future
By Narayan Srinivasa, Intel Corporation
2016
Shifting Left: Harnessing AI to Deliver a Consistent, Engaging Customer Experience
By Bradley May, Accenture
2018