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Improved Customer Service Through Automation And Enhanced Responsiveness
By Nick Hamilton-Piercy and John Anderson, Rogers Engineering
1990
More Effective Operation Of The Broadband Network
By John C. Anderson, Rogers Engineering and Nick Hamilton-Piercy, Rogers Cablesystems Limited
1996
Ghost Cancelling And Cable
By Nick Hamilton-Piercy and Gary Chan, Rogers American Cablesystems Inc.
1991
All-Digital: Whether And How To Get There
By Nick Hamilton-Piercy, Rogers Cable Inc. S.V. Vasudevan, BigBand Networks, Inc
2004
An Integrated Network Management System For Cable Television
By John C. Anderson, Rogers Engineering
1994
Operationalizing Streaming Telemetry and Machine Learning Model Serving: Customer Experience Automation
By Nick Pinckernell & Scott Rome, Comcast
2020
Remote PHY Device Automation: From Theory to Deployment
By Rick Morrison, Rogers Communication
2023
Access Network Operations Savings Through Extending Automation
By John Holobinko & Todd Greene, Cisco Systems, Inc.; Ron Zimmerman, Cox Communications, Inc.
2017
Software Reliability Engineering: Scaling the Cloud with Automation
By Brian Gray, Sriram Ramakrishnan & Fei Wan, Sr., Comcast Cable
2021
Cable and Mobile Convergence: A Vision from the Cable Communities Around the World
By Jennifer Andréoli-Fang, PhD, CableLabs; John T. Chapman, Ian Campbell, & Mark Grayson, Cisco; Ahmed Bencheikh, Praveen Srivastava & Vikas Sarawat, Charter Communications; Drew Davis & Paul Blaser, Cox Communications; Damian Poltz & Dave Morley, Shaw Communications; Eduardo Panciera, Telecom Argentina; Philippe Perron, Sylvain Archambault, Eric Menu, Géraldine Trouillard & David Lagacé, Videotron; Gavin Young & Bruno Cornaglia, Vodafone
2020
Moving Set-Top Boxes To The IP Infrastructure
By Nick Hamilton-Piercy, Rogers Cable Inc. and S.V. Vasudevan, BigBand Networks, Inc.
2004
Methods To Increase Bandwidth Utilization In DOCSIS 2.0 Systems
By Daniel Howard, Laura Hall, Keith Brawner, and Hans Hsu, Broadcom Corporation and Nick Hamilton-Piercy, Reynold Ramroop, and Sheng Liu, Rogers Cablesystems
2003
Automation of the Best Practices used to Evaluate 802.11 Access Network
By David Brownell & Salman Naqvi, Shaw Communications
2017
Measurement Of CT2 Signal Performance Over Cable Television Facilities
By Gary Chan and Albert Kim, Rogers Engineering
1993
Improving the Customer Experience with Network Automation and with AI-Powered Voice
By Pravin Mahajan, Infinera
2018
WAN And LAN Speed and Service Matching – Are We Engineering It Correctly for Consumer Services Growth In The Next 5+ Years
By J.R. Flesch, Kurt Lumbatis, Ian Wheelock; CommScope
2022
High-Speed Data Services And HFC Network Availability
By Esteban Sandino and Corinna Murphy, Engineering Technologist, Rogers Cablesystems Ltd.
1997
Engineering Economics – DOCSIS 3.0 Channel Bonding For Improved Network Economics
By Amit Garg, James Moon, Comcast Corporation
2012
Enhancing Service Agility for the Enterprise Customers using an Integrated Orchestration and Test Automation Solution
By Shiby Parayil & Earl Villanueva, Ericsson North America
2018
Navigating the XGSPON Journey From an MSO Perspective
By Derek Lee, Rogers Communications Inc.; Giancarlo Urbani, Rogers Communications Inc.
2023