The traditional tree-and-branch one-way broadband networks have evolved into sophisticated hybrid-fibercoax networks carrying advanced new interactive services. In order to realize the HFC network's full potential for increased quality and reliability, the operation and management practices of these networks need to evolve with them. Operational Support Systems (OSS) need to be put in place, concurrent with new work processes.
Rogers has gained significant experience from implementing an Integrated Network Management System (INMS) throughout its fiber and coaxial network. Rogers has also launched a high speed data service, WAVE, with enormous success, and gained considerable operational experience from the trial period. INMS was instrumental in the successful deployment of WAVE. This paper describes some of the initiatives and plans that Rogers Cablesystems is currently working on.