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Doing Sometillng About Service Calls!
By Fritz Baker, Viacom Cablevision
1985
Service Calls Are Not Scheduled If Customers Don't Call. Easy Ways To Keep Customers From Calling.
By Fritz Baker, Viacom Cablevision
1988
Reducing Service Calls On Drops
By Barbara L. Lukens
1988
Broadband Packet-Switching
By Franc Stratton, Viacom Cablevision
1985
Predicting Service Impairments from Set-top Box Errors in Near Real-Time and What to Do About It
By Justin Watson, Comcast; Roger Brooks, Andrew Colby, Pankaj Kumar, Anant Malhotra & Mudit Jain, Guavus, Inc.
2018
Installation And Perforhance Of A Fiberoptic Video System At Viacom
By P. J. Dobson, T. C. Jones, and T. Witkowicz, Valtec Corporation
1979
A User's Guide To Home Terminal Units
By Delbert H. Heller, Viacom Cablevision
1984
Managing Service Call Reduction
By ROBERT A.LUFF
1988
From Support Calls to Insights - Using Automatic Speech Recognition and Natural Language Processing to Drive Product Roadmaps
By Jing Qing, Veronica Bloom, Michael Addonisio, Christy Gearheart; Charter Communications
2022
Switched Unicast: It’s Not Just About Capacity
By Ran Oz
2006
Top-5 Things You Should Know About Operating a Virtual CMTS
By Brady Volpe, NimbleThis and The VolpeFirm; Thuy Nguyen, Intel Corporation; Muhammad Siddiqui, Intel Corporation; Michael Lafser, World Wide Technology
2022
A Trial Of A National Pay-Per-View Ordering And Billing System
By Andrew F. Buller, AT&T Communications, Matthew D. Miller, Viacom International, Nancy Frank, CableData
1986
The Application Of National ANI To Pay-Per-View Ordering
By Thomas J. Neville, Viewer's Choice Matthew D. Miller, Viacom International
1988
Cable T.V. Satellite Distribution C Or Ku Band
By Andrew G. Setos And Paul F. Beeman, Viacom Networks Group
1987
Utility Grounding Practices
By H. M. Smith, P. E., General Electric Cablevision Corporation
1973
Remote Storage DVR
By Stephanie Mitchko, Cablevision Systems LLC
2013
The Facts About Ku Band Satellite Transmission For Cable Television
By Norman Weinhouse, Norman Weinhouse Associates
1987
What Shannon Really Said About Communications And Its Implications To CATV.
By Robert S. Burroughs, Panasonic Technologies
1990
Using Service Call Measurement To Improve Operations
By Richard N. Clevenger, Cox Cable Communications, Inc.
1985
Bringing Service Visibility into the Light with CPRI as a Service
By Bill Beesley, Fujitsu
2020