Lessons Learned: Embedding AI in Cable Customer Experience to Better Serve Agents and Customers
By Rachel Knaster, ASAPP
|
2021 |
Key Learnings from Comcast’s Use of Open Source Software in the Access Network
By Louis Donofrio & Qin Zang, Comcast Cable; Vignesh Ramamurthy, Infosys Consulting
|
2020 |
Delivering the Highest IP Video Quality Efficiently While Improving Customer Experience
By Garey Hassler, Comcast
|
2019 |
Cost Measurement and Optimization of Cloud Computing While Enabling Virtualization of IP Network Functions
By Ajay Gavagal, Comcast; Mehul Patel, Comcast; Sinan Onder, Comcast
|
2023 |
Translating Customer & Employee Experience with Shaw’s Data Journey
By Greg Bone, Goutam Agarwal; Shaw Communications
|
2022 |
A Customer Experience Based Approach to Improving Access Network Power Reliability
By Tobias Peck, Alpha Technologies
|
2018 |
Too Many Cooks in the Kitchen: Fostering Organizational Cohesion by Digitizing the RPD
By De Fu Li, Comcast; Gregory Medders, Comcast; Eric Stonfer, Comcast; Bhanu Krishnamurthy, Comcast; Sinan Onder, Comcast; Mehul Patel, Comcast
|
2023 |
WiFi Optimizations to Improve SSID Priority to Enhance Overall Quality of Experience
By Ivan Ong, Comcast
|
2016 |
Using Automated Live QC to Reduce Construction Costs and Improve Readiness
By Scott Johnston, Comcast; Anthony Curran, Comcast; Michael O’Dell, Comcast
|
2023 |
Comcast Underground: Innovative Fiber Deployments Over Existing Underground Critical Infrastructure
By Venk Mutalik, Pat Wike, Doug Combs, Alan Gardiner, Dan Rice; Comcast
|
2022 |
The Operational Impacts of Supporting a Disaggregated, Distributed, Cloud-based Network Architecture
By Aliraza Bhimani, Comcast Cable; Idris Jafarov, DriveNets
|
2022 |
The Design, Construction, Cost And Performance The First 400 MHz Cable Television System
By Gerald Bahr, Jeff Blowers, Ed Dice, and Dan Doorn, Cox Cable Communications, Inc.
|
1981 |
What Can Your CPE Tell You?
By Bryan Kelly, Comcast Cable
|
2019 |
Unified Optical Architecture to Support Wavelength and High Bandwidth Ethernet Services
By Stephen Ruppa, Comcast
|
2022 |
Enhancing Service Agility for the Enterprise Customers using an Integrated Orchestration and Test Automation Solution
By Shiby Parayil & Earl Villanueva, Ericsson North America
|
2018 |
Private Mobile Networks: A New Service Option for Enterprise Wireless Connectivity
By Dr. Mehmet Yavuz, Celona, Inc.
|
2020 |
Repair the Ides Of March: COVID-19 Induced Adaption of Access Network Strategies
By Dr. Robert Howald, Comcast
|
2020 |
Distributed Access Architecture Is Now Widely Distributed
By Dr. Robert Howald, Frank Eichenlaub & Adi Bonen, Comcast; Tobias Peck, EnerSys
|
2021 |
Improving Customer Experience Through Cooperative In-home Caching And Pre-positioning (CIHCP)
By John Jason Brzozowski and Jan van Doorn,
Comcast Cable
|
2016 |
Successful Wi-Fi 6 Deployment to Customer Homes: A Service Provider’s Guide to Intelligently Controlling And Optimizing the Wi-Fi 6 Home Network
By Bill McFarland, Plume Design, Inc.
|
2021 |
