Customer First: CX-Driven Augmented Operations
By Roger Brooks, Ph.D., Pankaj Kumar, Mudit Jain, Megha Vij, Nandit Jain & Andrew Colby, Guavus
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2019 |
Artificial Intelligence (AI)-Based Cross-Platform Node Name Mapping (Cmap-NN)
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2023 |
Approaches for Proactively Managing Customer Experience and Reducing OPEX in a Cable Operations Environment
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Unlocking the Power of Big Data: “The Key Workforce Skills Operator’s Need for the Future of Analytics”
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Right Technician at the Right Time: Using Machine Learning to Predict Network Maintenance Issues
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2021 |
Cable and Mobile Convergence: A Vision from the Cable Communities Around the World
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2020 |
Total Cable TV Customer Service
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1985 |
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2013 |
Satellite Service Protection
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Is IMS The Answer?
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Shifting Left: Harnessing AI to Deliver a Consistent, Engaging Customer Experience
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2018 |
Computer-Aided CATV System Design
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1979 |
Communications For Improved Quality Of Life
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Securing Interdomain Network Routing with Resource Public Key Infrastructure
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2019 |
Predicting Service Impairments from Set-top Box Errors in Near Real-Time and What to Do About It
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2018 |
Keeping Maintenance Records
By Larry W. Richards, Magnavox CATV Systems Company
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1988 |
Development Of A CATV Technical Practices Manual
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Cox Cable Communications
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Data Communications Via CATV Systems
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CATV System Design and Operation
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Operational Transformation: Modernizing Field Operations
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2019 |
