Business Services in a DOCSIS Network: Strategies for Supporting Service Level Agreements
By Ken Gold & Jim Gayton, EXFO Inc.
|
2017 |
Rethinking Customer Support: Proactive Customer Engagement
By Joe Keller & Sam Plant, Cox Communications
|
2019 |
The Imperative of Customer-Centric Operations
By Anis Cheikhrouhou, Jim Davenport & Anish Kelkar, Nokia, Bell Labs Consulting
|
2017 |
Machine Learning Model for Customer Claim Prediction in HFC Subscribers
By Dr. Claudio Righetti, Telecom Argentina S.A.; Matilde Cuenca, Telecom Argentina S.A.; Dr. Diego Martinez Heimann, Telecom Argentina S.A.
|
2023 |
Evolving The Telecom Stack And How WebRTC Plays A Role
By Chris Wendt, Comcast
|
2014 |
Wireline And Wireless Latency Improvements With AQM For Superior Quality Of Experience
By Gateek Fating, Charter Communications
|
2023 |
Proactive Customer Maintenance
By Andrew Joseph Milley, Cox Communications Inc
|
2019 |
Embracing Service Delivery Changes with Machine Learning
By Andrew Sundelin, Guavus, Inc.
|
2018 |
Reducing Investigation Time for Researchers, And Enabling Automated Configuration Updates by Digitizing Contextual Information
By Ajay Gavagal, Mehul Patel, Sinan Onder; Comcast Corporation
|
2022 |
Practical Video Over DOCSIS® Implementations Without Forklifts
By Doug Jones, Roger Slyk, BigBand Networks
|
2007 |
Machine Learning and Telemetry Improves Outside Plant Power Resiliency for More Reliable Networks
By Stephanie Ohnmacht, Matthew Stehman; Comcast
|
2022 |
Can a Fixed Wireless Last 100m Connection Really Compete with a Wired Connection?
By J.R. Flesch, Bryan Pavlich, David Virag & Charles Cheevers, ARRIS; Belal Hamzeh, Ph.D. & Dorin Viorel, CableLabs
|
2017 |
Network Service Descriptors as a Factory
By Hans Vanderstraeten, Erwin Six, Mihai Fagadar & Willem Acke, Nokia
|
2017 |
Delinearizing Television – An Architectural Look at Bridging MSO Experiences with OTT Experiences
By Bhavan Gandhi, Varma Chanderraju, & Jonathan Ruff, Motorola Mobility, Inc.
|
2012 |
Predicting Service Impairments from Set-top Box Errors in Near Real-Time and What to Do About It
By Justin Watson, Comcast; Roger Brooks, Andrew Colby, Pankaj Kumar, Anant Malhotra & Mudit Jain, Guavus, Inc.
|
2018 |
Intelligent Outside Plant Power Operations with Machine Learning
By Matthew Stehman, Comcast; Chris D’Andrea, Comcast; Ilana Weinstein, Comcast
|
2023 |
Introducing An Abstraction Layer To Control The User Experience, Apps And Integrate Content On All Screens
By Albert Dahan, Founder and CTO, Metrological
|
2015 |
MSO Profit Target: The Business Internet User- How Advanced Internet Caching Appliances Can Assist The MSO In Capturing This Business
By Jim Royle, CacheFlow Inc.
|
2000 |
Winning the Gaming War: Play for Cable Operator
By Alon Bernstein, Rajiv Asati & Sangeeta Ramakrishnan, Cisco Systems
|
2019 |
Smart Data Powers Service Layer Management for Network Operations 2.0
By Dr Vikram Saksena & Ryan Eccles, NetScout Systems
|
2020 |