By Claudio Righetti, Mariela Fiorenzo, Emilia Gibellini & Martin Juiz, Telecom Argentina S.A.
Artificial Intelligence (AI) and cloud computing are two factors (among others) that allow Communication Service Providers (CSPs) to become Digital Service Providers (DSPs). CSPs, through AI, have the possibility of transforming their networks, and the operation of services. The natural evolution of applying AI to our networks ("knowledge plane"), is what has been called Autonomous Networks. Networks that can be self-configured, self-healing, self-evolving and self-optimizing. In this paper we will present the journey that we have started in the data-driven operation of our networks and services (AIOps) and the use cases with which we seek to reach autonomous networks. Like also the discussion of some frameworks, the challenges and how long this evolution will take.