AI for IT Operations (AIOps) - Using AI/ML for Improving IT Operations
By Hongcheng Wang, Applied AI & Discovery, Comcast; Praveen Manoharan, Applied AI & Discovery, Comcast; Nilesh Nayan, Applied AI & Discovery, Comcast; Aravindakumar Venugopalan, Applied AI & Discovery, Comcast; Abhijeet Mulye, Applied AI & Discovery, Comcast; Tianwen Chen, Applied AI & Discovery, Comcast; Mateja Putic, Applied AI & Discovery, Comcast
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2022 |
Using AI to Improve the Customer Experience: A Virtual Assistant Chatbot
By Bernard Burg, Fan Liu, Abel Villca Roque, Sunil Srinivasa, Ryan March & Tianwen Chen, Comcast
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2018 |
Using AI in Network Planning and Operations Forecasting
By Petar Djukic & Maryam Amiri, Ciena Canada
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2021 |
Accounting for Every MHz of Bandwidth: Data & Algorithms for Artifact Discovery and Close-Packing of QAMs in Support of Spectrum Activation
By Maher Harb, Comcast; Wenlong Shen, Comcast; Matt Stehman, Comcast; Sanket Walavalkar, Comcast; Dan Rice, Comcast
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2023 |
A Necessary Journey Towards an AI-driven Operation - Telecom Argentina perspective
By Claudio Righetti, Mariela Fiorenzo, Horacio Arrigo; Telecom Argentina S.A.
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2022 |
Photon Avatars in the Comcast Cosmos: An End-to-End View of Comcast Core, Metro and Access Networks
By Venk Mutalik, Steve Ruppa, Fred Bartholf, Bob Gaydos, Steve Surdam, Amarildo Vieira, Dan Rice; Comcast
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2022 |
Pairing IoT and AI to Reduce Network Maintenance Costs
By Goutam Agarwal, Rogers Communications; J. Clarke Stevens, Independent Consultant
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2023 |
From Manual to Automated: AI-Driven Network Engineering and Operations
By Nader Foroughi, Technetix Inc.; Chris Beem, Technetix Inc.; Diego Royo Moros, Technetix Inc.
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2023 |
Intelligent Outside Plant Power Operations with Machine Learning
By Matthew Stehman, Comcast; Chris D’Andrea, Comcast; Ilana Weinstein, Comcast
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2023 |
Reducing the Cost of Network Traffic Monitoring with AI
By Petar Djukic, Maryam Amiri & Wade Cherrington, Ciena Canada
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2021 |
Optimizing DOCSIS 3.0 Configuration in the Upstream through Applied Reinforcement Learning
By Kevin Dugan, Maher Harb, Dan Rice & Robert Lund, Comcast
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2021 |
IG Discovery for FDX DOCSIS
By Tong Liu, Cisco Systems Inc.
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2017 |
Two Years Of Deploying ITV/EBIF Applications – Comcast’s Lessons Learned
By Robert Dandrea, Ph.D., Comcast Cable
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2010 |
Ubiquitous Content Discovery In A Federated Online Environment
By Michael Kazmier, Christopher Stasi, Avail-TVN
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2010 |
Key Learnings from Comcast’s Use of Open Source Software in the Access Network
By Louis Donofrio & Qin Zang, Comcast Cable; Vignesh Ramamurthy, Infosys Consulting
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2020 |
Lessons Learned: Embedding AI in Cable Customer Experience to Better Serve Agents and Customers
By Rachel Knaster, ASAPP
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2021 |
Comcast Underground: Innovative Fiber Deployments Over Existing Underground Critical Infrastructure
By Venk Mutalik, Pat Wike, Doug Combs, Alan Gardiner, Dan Rice; Comcast
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2022 |
Shifting Left: Harnessing AI to Deliver a Consistent, Engaging Customer Experience
By Bradley May, Accenture
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2018 |
Interference Group Discovery for FDX DOCSIS
By Tong Liu, Cisco Systems Inc.
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2017 |
Computing At The Edge Still Has An Edge
By Arun Ravisankar, Comcast Corporation
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2018 |
