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AI for IT Operations (AIOps) - Using AI/ML for Improving IT Operations
By Hongcheng Wang, Applied AI & Discovery, Comcast; Praveen Manoharan, Applied AI & Discovery, Comcast; Nilesh Nayan, Applied AI & Discovery, Comcast; Aravindakumar Venugopalan, Applied AI & Discovery, Comcast; Abhijeet Mulye, Applied AI & Discovery, Comcast; Tianwen Chen, Applied AI & Discovery, Comcast; Mateja Putic, Applied AI & Discovery, Comcast
2022
Using AI to Improve the Customer Experience: A Virtual Assistant Chatbot
By Bernard Burg, Fan Liu, Abel Villca Roque, Sunil Srinivasa, Ryan March & Tianwen Chen, Comcast
2018
Using AI in Network Planning and Operations Forecasting
By Petar Djukic & Maryam Amiri, Ciena Canada
2021
Accounting for Every MHz of Bandwidth: Data & Algorithms for Artifact Discovery and Close-Packing of QAMs in Support of Spectrum Activation
By Maher Harb, Comcast; Wenlong Shen, Comcast; Matt Stehman, Comcast; Sanket Walavalkar, Comcast; Dan Rice, Comcast
2023
Photon Avatars in the Comcast Cosmos: An End-to-End View of Comcast Core, Metro and Access Networks
By Venk Mutalik, Steve Ruppa, Fred Bartholf, Bob Gaydos, Steve Surdam, Amarildo Vieira, Dan Rice; Comcast
2022
Alarm Root Cause Analysis using AI/ML in MSO Networks
By Jonathan Kwan, PhD, PEng, Fujitsu Network Communications, Inc.
2024
Building Generative AI Products: A Comprehensive Approach
By Jennifer Andreoli-Fang, PhD, Amazon Web Services; Nameet Dutia, Amazon Web Services
2024
A Necessary Journey Towards an AI-driven Operation - Telecom Argentina perspective
By Claudio Righetti, Mariela Fiorenzo, Horacio Arrigo; Telecom Argentina S.A.
2022
Pairing IoT and AI to Reduce Network Maintenance Costs
By Goutam Agarwal, Rogers Communications; J. Clarke Stevens, Independent Consultant
2023
From Manual to Automated: AI-Driven Network Engineering and Operations
By Nader Foroughi, Technetix Inc.; Chris Beem, Technetix Inc.; Diego Royo Moros, Technetix Inc.
2023
A Telecommunication Engineer’s Guide to Applied Artificial Intelligence
By Roy Pereira, Cox Communications Inc
2024
Intelligent Outside Plant Power Operations with Machine Learning
By Matthew Stehman, Comcast; Chris D’Andrea, Comcast; Ilana Weinstein, Comcast
2023
The Conversational Network: AI-powered Language Models for Smarter Cable Operations
By Tyler Glenn, CableLabs; Jason Rupe Ph.D., CableLabs; Kyle Haefner Ph.D., CableLabs
2024
IG Discovery for FDX DOCSIS
By Tong Liu, Cisco Systems Inc.
2017
Optimizing DOCSIS 3.0 Configuration in the Upstream through Applied Reinforcement Learning
By Kevin Dugan, Maher Harb, Dan Rice & Robert Lund, Comcast
2021
Two Years Of Deploying ITV/EBIF Applications – Comcast’s Lessons Learned
By Robert Dandrea, Ph.D., Comcast Cable
2010
Ubiquitous Content Discovery In A Federated Online Environment
By Michael Kazmier, Christopher Stasi, Avail-TVN
2010
Reducing the Cost of Network Traffic Monitoring with AI
By Petar Djukic, Maryam Amiri & Wade Cherrington, Ciena Canada
2021
Key Learnings from Comcast’s Use of Open Source Software in the Access Network
By Louis Donofrio & Qin Zang, Comcast Cable; Vignesh Ramamurthy, Infosys Consulting
2020
Comcast Underground: Innovative Fiber Deployments Over Existing Underground Critical Infrastructure
By Venk Mutalik, Pat Wike, Doug Combs, Alan Gardiner, Dan Rice; Comcast
2022