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Search
Customer First: CX-Driven Augmented Operations
By Roger Brooks, Ph.D., Pankaj Kumar, Mudit Jain, Megha Vij, Nandit Jain & Andrew Colby, Guavus
2019
Rethinking Customer Support: Proactive Customer Engagement
By Joe Keller & Sam Plant, Cox Communications
2019
Approaches to Latency Management: Combining Hopby-Hop and End-to-End Networking
By Sebnem Ozer, Ph.D., Carl Klatsky, Dan Rice & John Chrostowski, Comcast
2020
Cluster-Based Network Traffic Prediction Pipeline For Big Data Time Series
By Wei Cai, Cox Communication
2021
FMA Cloudification: Methods and Architecture Patterns
By Jim Huang, Telecom Industry Business Unit, Amazon Web Services; Jeff Finkelstein, Cox Communications
2022
Optimizing Wi-Fi Channel Selection in a Dense Neighborhood
By Yonatan Vaizman, Hongcheng Wang; Comcast
2022
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