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Using AI to Improve the Customer Experience: A Virtual Assistant Chatbot
By Bernard Burg, Fan Liu, Abel Villca Roque, Sunil Srinivasa, Ryan March & Tianwen Chen, Comcast
2018
Winning the Gaming War: Play for Cable Operator
By Alon Bernstein, Rajiv Asati & Sangeeta Ramakrishnan, Cisco Systems
2019
Maximizing the Capacity and Reliability of a DOCSIS Network
By Matthew Olfert, Shaw Communications
2019
The Importance Of WiFi 6 Technology For Delivery Of gbps Internet Service
By David John Urban, Comcast
2019
Profile Management Informed Proactive Network Maintenance
By Jason Rupe & Jingjie Zhu, CableLabs
2020
Augmented Reality and Artificial Intelligence Approaches for Inventory Synchronization
By Salvatore (Sam) Torrente, Petar Djukic, Dmitri Fedorov, Mehran Bagheri & Marco Naveda, Ciena
2021
Convergence of Services Using Network Slicing
By Fernando X. Villarruel, Geoff Eaton & Marco Naveda, Ciena Corporation
2021
Gaming Isn’t Homework: Predicting Demand at the Neighborhood Level
By Christopher Stump, May Tan, Adam Gruchevsky; Comcast
2022
Towards Fully Automated HFC Spectrum Management
By Jay Zhu, Comcast; Maher Harb, Comcast; Jeff Howe, Comcast; Chad Humble, Comcast; Dan Rice, Comcast
2023
Best Practices for A/B Testing Machine Learning Models
By Piper Williams, Charter Communications; Ryan Lewis, Charter Communications; Miranda Kroehl, Charter Communications; Veronica Bloom, Charter Communications; Brock Bose, Charter Communications
2023
Greenfield Mobile Network Considerations: Converged Networks and Mobility
By Ravi Guntupalli, Ibrahim Ayad & Irfan Ali, Cisco Systems, Inc.
2021
The Path to 100 Gbps DAA Nodes: Analyzing DOCSIS Bandwidth and its Impact on the CIN
By John T Chapman, Cisco Systems
2021
Unleash the Power of Cloud Computing for CMTS
By John Chapman & Tong Liu, Ph.D., Cisco Systems Inc.
2021