Teach Me to Fish: The Role of Virtual Training Environments in Workplace Learning (2022)

By Abbie O’Dell, Charter Communications

This qualitative study considers the relationship between an immersive Virtual Training Environment (VTE) and the post-training confidence of learners, through examining the perceptions of trainers. Study participants were selected from trainers in a large telecommunications organization who provide instruction on software and systems, including those both with and without a VTE. Six participants responded to an online survey containing closed- and open-ended questions that gathered their perceptions of post-training confidence for learners relative to use of a VTE during their training course, and responses were analyzed to identify key topical patterns. The findings indicate a perception that the presence of a VTE provides significant positive impact to the learner experience, and that the absence of one can be equally detrimental. Concepts from the literature, including exploratory and participatory learning, self-directed learning, learning transfer and others were found throughout the participant responses. The findings indicate a clear preference for VTEs and suggest an opportunity for future inquiry to establish the validity of this instructional method.

By clicking the "Download Paper" button, you are agreeing to our terms and conditions.

Similar Papers

Turning On A Dime: The New Landscape Of Adult Learning
By Shiloh McCoy & Abbie O’Dell, Charter Communications
2021
Encourage EVERY Employee to Learn and Utilize Data, Analytics, and Machine Learning (DAML)
By Robert Gray Wald, MS, SCTE® a subsidiary of CableLabs®
2022
Designing Inclusive Learning Experiences Develops an Inclusive and Productive Workforce
By Erika Schoch, Joel Moffatt, Louis Rosario; Comcast Cable
2022
New Generation Data Governance for Charter Network:1
By Jay Liew, Mark Teflian, Bruce Bacon, Jay Brophy & Randy Pettus, Charter Communications
2019
Right Technician at the Right Time: Using Machine Learning to Predict Network Maintenance Issues
By Anastasia Vishnyakova, Rama Mahajanam, Mike O’Dell, May Merkle-Tan, Catherine Hay & Lisa Pham, Comcast Cable
2021
The Role of Lean in Shaw: Our Technical and Operational Journey
By Noé Morales & Aston Fenby, Shaw Communications Inc.
2019
A Training Catalog
By Dana Eggert, United Artists Cablesystems Corp.
1986
Cable and Mobile Convergence: A Vision from the Cable Communities Around the World
By Jennifer Andréoli-Fang, PhD, CableLabs; John T. Chapman, Ian Campbell, & Mark Grayson, Cisco; Ahmed Bencheikh, Praveen Srivastava & Vikas Sarawat, Charter Communications; Drew Davis & Paul Blaser, Cox Communications; Damian Poltz & Dave Morley, Shaw Communications; Eduardo Panciera, Telecom Argentina; Philippe Perron, Sylvain Archambault, Eric Menu, Géraldine Trouillard & David Lagacé, Videotron; Gavin Young & Bruno Cornaglia, Vodafone
2020
Operational Transformation Via Machine Learning
By Shamil Assylbekov, PhD. & Devin Levy, Charter Communications
2018
Machine Learning Applications in Cable TV Advertising: Usage and Challenges
By Srilal M Weerasinghe PhD, Charter Communications
2019
More Results >>