Virtualization in Wi-Fi to Fix Many Long-Standing Customer Experience Issues
By Ian Wheelock, CommScope Inc; Steve Arendt, CableLabs Advanced Technology Group; Steve Glennon, CableLabs Advanced Technology Group; John Bahr, CableLabs Advanced Technology Group; Tucker Polomik, CableLabs Advanced Technology Group; Zackary Foreman, CableLabs Advanced Technology Group
|
2023 |
Unlocking the Power of Big Data: “The Key Workforce Skills Operator’s Need for the Future of Analytics”
By Steven R. Harris, Society of Cable Telecommunications Engineers, Inc.
|
2023 |
Key Learnings from Comcast’s Use of Open Source Software in the Access Network
By Louis Donofrio & Qin Zang, Comcast Cable; Vignesh Ramamurthy, Infosys Consulting
|
2020 |
Two Years Of Deploying ITV/EBIF Applications – Comcast’s Lessons Learned
By Robert Dandrea, Ph.D., Comcast Cable
|
2010 |
Planned Maintenance Tool (PMT): A Data-Driven Approach to Recommending the Best Time for Planned-Maintenance
By Pete Quesada, Julianne Heinzmann, Nishesh Shukla, Resmi Vijayan, Mike O’Dell, May Merkle-Tan; Comcast Cable
|
2022 |
Helm: Self-Service Customer Data Platform
By Sriharsha Gangam, Comcast Cable
|
2021 |
Using Digital Identity to Drive Personalization, User Experience and Monetization
By Doug Fantuzzi, Amdocs Media & Entertainment Solutions
|
2017 |
Machine Learning Techniques for Equalizing Nonlinear Distortion
By Rob Thompson, Comcast; Xiaohua Li, State University of New York at Binghamton
|
2020 |
Digitizing the Customer Experience: Win Loyalty and Sell More with Last Mile Service Trackers
By Chris Ruff, Glympse
|
2018 |
Approaches for Proactively Managing Customer Experience and Reducing OPEX in a Cable Operations Environment
By Gary Cunha, ARRIS
|
2017 |
Improving Customer Experience Through Cooperative In-home Caching And Pre-positioning (CIHCP)
By John Jason Brzozowski and Jan van Doorn,
Comcast Cable
|
2016 |
Smart Entertainment in the Smart Home
By Arsham Hatambeiki, Universal Electronics Inc.
|
2017 |
Using Big Data to Fine-Tune the Nation’s Largest Public Wi-Fi Network
By Eli Baruch, CommScope; Indira Paudel, Comcast
|
2020 |
Software Revolution of Field Meters Using a Field-Capable Measurement Device
By Anthony Curran & Andy Martushev, Comcast
|
2020 |
Improve Outage Control Using A New And Unique Transient Eliminator
By Roy Ehman, Jones Intercable
|
1988 |
Capitalizing on the Evolved Communications Experience
By Kjell Johansson, Ericsson Inc
|
2019 |
How VCMTS Paves The Way For 5G Over DOCSIS
By Brendan Ryan, Ed Dylag, Thushara Hewavithana & Eric Heaton, Intel Corporation
|
2021 |
Moving from Scripted Dialogs to Automation, Omni-Channel and Predictive Analytics
By Marc Bellini, Nokia
|
2017 |
The Pivotal Role of Cable Gateways in the Internet of Things
By Ryan Michael Cunningham, Comcast Corporation
|
2019 |
Virtual Business CPE
By Kevin Luehrs, CableLabs
|
2015 |
