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Improved Customer Service Through Automation And Enhanced Responsiveness
By Nick Hamilton-Piercy and John Anderson, Rogers Engineering
1990
How Will Proactive Network Maintenance Change Under DOCSIS® 4.0?
By Ron Hranac; Jason Rupe, Ph.D. CableLabs®; Dan Torbet, CommScope; Brady Volpe, The Volpe Firm
2022
Enabling Automation for Mapping Linear Channel Feeds and VOD Files
By Yasser F. Syed, PhD., Alex Giladi & Ali C. Begen, PhD, Comcast
2021
Unleashing Managed SD-WAN with Closed-Loop Automation
By Tom DiMicelli, Ciena Corporation
2020
The Evolution Of Audio/Video System Facilities At Warner Amex Metropolitan Cable Television Systems
By Neil Neubert, Warner Amex Cable Communications Inc.
1984
Humanoids Optional: Deploying vCMTS at Scale with Automation
By Bhanu Krishnamurthy & Gregory Medders, Comcast
2021
How Cox Communications Implemented an Expert System for Service-First Autonomous Operations
By Dave Norris, Cox Communications
2021
Network Planning Automation Using Big Data
By Ted Boone, Jignesh Patel, Rob Ames, Kyle Cooper & Chaitanya Vasamsetty, Cox Communications, Inc.
2018
Solving Automation and Orchestration for Large-Scale Hybrid Cloud Environments
By David Grizzanti, Matthew Morrissey; Comcast Cable
2022
Orchestration: What Is Really Behind This Overloaded And Overused Term?
By Alon Bernstein, Cisco Systems
2018
Bandwidth-Efficient, High-Speed Modems For Cable Systems
By Stephen W. Klare and J. M. Rozmus, Scientific-Atlanta
1982
Improving the Customer Experience with Network Automation and with AI-Powered Voice
By Pravin Mahajan, Infinera
2018
Approaches for Proactively Managing Customer Experience and Reducing OPEX in a Cable Operations Environment
By Gary Cunha, ARRIS
2017
How Working and Schooling from Home has now Driven a Change
By Charles Cheevers, CommScope
2021
Automating Service Creation and Provisioning for Creative Ethernet Services
By John Hawkins, Ciena
2017
DVRs—Driving The DVR Experience Home: Software At The Wheel
By Neil Jones, Pioneer Digital Technologies, Inc
2004
Operationalizing Streaming Telemetry and Machine Learning Model Serving: Customer Experience Automation
By Nick Pinckernell & Scott Rome, Comcast
2020
Bringing Service Visibility into the Light with CPRI as a Service
By Bill Beesley, Fujitsu
2020
Hitchhiker’s Guide to Quantum Key Distribution
By Vaibhav Garg & Tony Tauber, Comcast Cable; Walter Krawec, University of Connecticut; Pete Quesada, Comcast Innovation Labs; Aman Satija, Purdue University
2021
The T-Matic™ Videocassette Program Automation System
By Lyle 0. Keys, President, TeleMation, Inc.
1972