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From Support Calls to Insights - Using Automatic Speech Recognition and Natural Language Processing to Drive Product Roadmaps
By Jing Qing, Veronica Bloom, Michael Addonisio, Christy Gearheart; Charter Communications
2022
Robust and Resilient Service Assurance System Design with Observability to Improve Enterprise Customer Experience
By Anil Mohan, Xin Huang; Comcast Cable
2022
Leveraging Lidar Technology in Telecommunications Construction
By Camille Westlake, NV5 Geospatial Inc.; Steve Lucente, NV5 Geospatial Inc.; Dan Wagner, NV5 Geospatial Inc.; Arley Oddo, NV5 Geospatial Inc.; Conrad Hilley, NV5 Geospatial Inc.; Chris Andersen, NV5 Geospatial Inc.
2023
Using ODM 3.0 to Fix Customer Impairments
By Andrew Hennebury, Rogers Communications; Ray Stevens, Rogers Communications; Iqra Syed, Rogers Communications
2023
Eating the Energy Elephant One Byte at A Time: Managing Energy Consumption Across the Cable Network
By Katie Flynn, Comcast Cable; Budd Batchelder, Comcast Cable
2023
The Zen of Ticketing: Operational Transformation
By Melissa Wood, Comcast
2021
Is IMS The Answer?
By Bruce P. McLeod, Cox Communications, Inc.
2008
Authoring System For Flexffile And Rapid Development Of On Screen Display (OSD) Applications
By Mohan K Mohankumar and David M Ihnat, Network Systems Group, Zenith Electronics Corporation
1995
History and Present Status of The Decoder Interface
By Joseph B. Glaab, General Instrument
1995
Digital Compression - Interoperabilitv Issues For The Cable Industry
By Graham S. Stubbs and Tony Wechselberger, TV/COM Intemational
1994
High Definition Television - Defining The Standard
By Brian James, Cable Television Laboratories, Inc.
1994
Conditional Access And Encryption Options For Digital Compression Systems
By Tony Wechselberger, TV/COM International
1993
Direct Pickup Interference In A World Without Converters
By Joseph L. Stern, Stern Telecommunications Corporation
1993
Establishment Of Battery Standards For CATV Standby Powering
By Larry Lindner, Bob Bridge, Alpha Technologies and Charles Marks, Johnson Controls
1989
"What You See Is What You Get" Or How To Make A Proper F-Connector
By Donald Dworkin, United Artists Cablesystems Corp. Technology Center
1988
Hard Encrypted Video And Audio Television System
By Michael F. Jeffers, Joseph B. Glaab And John T. Griffin, General Instrument Corporation
1986
Broadband Sweeping: A New Approach
By William Gregory Kostka, Gillcable TV
1985
Tradeoffs In Multichannel Microwave System Design
By Dr. Thomas M. Straus, Hughes Aircraft Company
1985
Automatic Commerical Insertion Equipment For The Unattended Insertion Of Local Advertising
By Bill Killion, Channelmatic, Inc.
1984
Noise Figure Measurements On Distribution Systems
By Donald E. Groff, General Instrument Jerrold Division
1984