Cox's Next Generation Serviceability and Location Based Intelligence Systems (2024)

By Sorna T. Dhanabalan, Cox Communications

The next generation of cable networks is moving faster towards the convergence of wireline and wireless networks. While our network is expanding, the convergence is also accelerating simultaneously with adoption of O-RAN, deployment of small cell, fixed and private wireless, microwave and connectivity through DTC & satellite networks. There are other wireline drivers such as fiber buildout and expansion, overlay, multi-gigabit symmetrical speeds with DOCSIS® 4.x, converged SDN transport and edge networks.

Providing serviceability information across the channels during this critical network convergence and transformation is highly challenging. Cox is strategically positioned to provide seamless access to “connectivity” information through our Serviceability and Location Intelligence based platforms across the cable broadband, fiber, dedicated internet and wireless networks.

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