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Using Service Call Measurement To Improve Operations
By Richard N. Clevenger, Cox Cable Communications, Inc.
1985
How Cox Communications Implemented an Expert System for Service-First Autonomous Operations
By Dave Norris, Cox Communications
2021
Node Health Within Cox ACOE’s Service Health Framework
By Shane Yates, Brian Stublen & Alexis Hwang, Cox Communications
2021
Modernizing Cox Communication’s Access and Aggregation Network Infrastructure for Remote PHY Deployment
By Deependra Malla, Cox Communications Inc.
2021
Deploying Segment Routing for PON Aggregation in Cox’s Metro Network
By Deependra Malla, Cox Communication Inc.
2023
Cable and Mobile Convergence: A Vision from the Cable Communities Around the World
By Jennifer Andréoli-Fang, PhD, CableLabs; John T. Chapman, Ian Campbell, & Mark Grayson, Cisco; Ahmed Bencheikh, Praveen Srivastava & Vikas Sarawat, Charter Communications; Drew Davis & Paul Blaser, Cox Communications; Damian Poltz & Dave Morley, Shaw Communications; Eduardo Panciera, Telecom Argentina; Philippe Perron, Sylvain Archambault, Eric Menu, Géraldine Trouillard & David Lagacé, Videotron; Gavin Young & Bruno Cornaglia, Vodafone
2020
Designing a Cloud-Native, Real-Time Data Hub and Reporting Dashboard: Supporting Cox Multi-Channel Contact Center Operations
By Thomas Youngblood, Cox Communications, Inc.
2024
Managing Service Call Reduction
By ROBERT A.LUFF
1988
Cox Next Generation 400G IP+OLS Architecture for Maximum Network Optimization and Cost Benefits
By Saurabh Patil, Cox Communications; Jason Bishop, Cox Communications
2023
The Cox National Backbone: Building A Scalable Optical Network For Future Applications And Network Evolution
By Dan Estes, Cox Communications and Gaylord Hart, Infinera
2008
BTSC Stereo And Cable Systems: Measurement Techniques and Operating Practices
By Alex Best, Cox Cable Communications
1989
Computer-Aided CATV System Design
By Richard L. Amell, Cox Cable Communications, Inc.
1979
COX CPEONE Suite Now and in the Future!
By Judy Brown, Cox Communications; Matan Becker, Cox Communications
2024
What It Takes to Automate Operations at Scale
By Dr. Sung-eun Kim & Richard Brown, Cox Communications, Inc.
2021
Proactive Network and Technical Facilities Monitoring Using Standardized Scorecards
By Dr. Franklin Lartey, Cox Communications
2017
Staffing Performance Standards for Metropolitan Cable TV Operations
By F. Ray McDevitt and Peter J. Alden, Warner Amex Cable Communications, Inc.
1984
Access Network Operations Savings Through Extending Automation
By John Holobinko & Todd Greene, Cisco Systems, Inc.; Ron Zimmerman, Cox Communications, Inc.
2017
A Latency Measurement System Using STAMP
By Karthik Sundaresan, CableLabs
2021
In-Service Measurement of Composite Triple Beat and Other Proof-of-Performance Enhancements
By Robert V. C. Dickinson, Edwin L. Dickinson, Dovetail Surveys Inc.
1999
Applications Of Big Data Analytics To Identify New Revenue Streams & Improve Customer Experience
By Anukool Lakhina and Brennen Lynch, Guavus, Inc.
2013