The Impact of Customer Care and Billing on Broadband Data Services
By Craig Hanson, Director, Advanced Technologies
Ragan Wilkinson, Champion of Customer Care, Advanced Technologies, Lanse M. Leach, Ph.D., Senior Vice President, Chief Technology Officer,
CableData, Inc.
|
1999 |
Tiered Data Services To Enhance Customer Value And Revenue: Why Are DOCSIS 1.1 And Advanced Queuing And Scheduling Required?
By Gerry White, Motorola Broadband Communications Sector
|
2003 |
Trends on the Role of Internet of Things Technology in Senior Care
By Bruce McLeod, Cox Communications
|
2018 |
Subscription Services For CATV -M
By Henry Harris, Cox Cable Communications, Inc. - Richard Lubic, Home Theatre Network, Inc. - James T. Ragan, Athena Communications Corp. - William Butters, Trans-World Productions, Inc. - Gerald Levin, Home Box Office Inc. - Frank Cooper, Gridtronics, Inc. - Gary Christensen
|
1973 |
Approaches for Proactively Managing Customer Experience and Reducing OPEX in a Cable Operations Environment
By Gary Cunha, ARRIS
|
2017 |
Deploying IP Video Services, Architectures and Technologies
By Eduardo M. Panciera Molanes, Adrian Grimaldi, Norberto Harmath, Gaston Diaz & Marcos Aberastury, Telecom S.A.
|
2018 |
Reverse Path for Advanced Services-Architecture and Technology
By Oleh Sniezko , AT&T Broadband & Internet Services
|
1999 |
Applications Of Big Data Analytics To Identify New Revenue Streams & Improve Customer Experience
By Anukool Lakhina and Brennen Lynch, Guavus, Inc.
|
2013 |
Helm: Self-Service Customer Data Platform
By Sriharsha Gangam, Comcast Cable
|
2021 |
The Exposed Head End: Enabling A Strategically Defensible Posture For Broadband Telecommunications Services
By Terry L. Wright, Chief Technology Officer, Convergence.com Corporation
|
1999 |
Unlocking the Power of Big Data: “The Key Workforce Skills Operator’s Need for the Future of Analytics”
By Steven R. Harris, Society of Cable Telecommunications Engineers, Inc.
|
2023 |
The Business Case for Aging in Place with Cable Operators
By Ian Wheelock & Charles Cheevers, CommScope; Dr. Sudheer Dharanikota & Ayarah Dharanikota, Duke Tech Solutions Inc.
|
2020 |
Proactive Customer Maintenance
By Andrew Joseph Milley, Cox Communications Inc
|
2019 |
Eliminating Open Access Woes With Intelligent Carrier-Class Edge Routing
By Gerry White, Chief Technology Officer, RiverDelta Networks, Inc.
|
2001 |
Scalable Broadband Architectures
By Michael Field, System Architect, and Ran Oz, Chief Technology Officer, BigBand Networks, Inc.
|
2001 |
A PNM System Using Artificial Intelligence, HFC Network Impairment, Atmospheric and Weather Data to Predict HFC Network Degradation and Avert Customer Impact
By Larry Wolcott, Michael O'Dell, Peter Kuykendall, Vishnu Gopal, Jason Woodrich & Nick Pinckernell, Comcast
|
2018 |
Virtualization in Wi-Fi to Fix Many Long-Standing Customer Experience Issues
By Ian Wheelock, CommScope Inc; Steve Arendt, CableLabs Advanced Technology Group; Steve Glennon, CableLabs Advanced Technology Group; John Bahr, CableLabs Advanced Technology Group; Tucker Polomik, CableLabs Advanced Technology Group; Zackary Foreman, CableLabs Advanced Technology Group
|
2023 |
Cable and Mobile Convergence: A Vision from the Cable Communities Around the World
By Jennifer Andréoli-Fang, PhD, CableLabs; John T. Chapman, Ian Campbell, & Mark Grayson, Cisco; Ahmed Bencheikh, Praveen Srivastava & Vikas Sarawat, Charter Communications; Drew Davis & Paul Blaser, Cox Communications; Damian Poltz & Dave Morley, Shaw Communications; Eduardo Panciera, Telecom Argentina; Philippe Perron, Sylvain Archambault, Eric Menu, Géraldine Trouillard & David Lagacé, Videotron; Gavin Young & Bruno Cornaglia, Vodafone
|
2020 |
A Trial Of A National Pay-Per-View Ordering And Billing System
By Andrew F. Buller, AT&T Communications, Matthew D. Miller, Viacom International, Nancy Frank, CableData
|
1986 |
Encourage EVERY Employee to Learn and Utilize Data, Analytics, and Machine Learning (DAML)
By Robert Gray Wald, MS, SCTE® a subsidiary of CableLabs®
|
2022 |