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Proactive Customer Maintenance
By Andrew Joseph Milley, Cox Communications Inc
2019
Rethinking Customer Support: Proactive Customer Engagement
By Joe Keller & Sam Plant, Cox Communications
2019
Modernizing Cox Communication’s Access and Aggregation Network Infrastructure for Remote PHY Deployment
By Deependra Malla, Cox Communications Inc.
2021
Node Health Within Cox ACOE’s Service Health Framework
By Shane Yates, Brian Stublen & Alexis Hwang, Cox Communications
2021
How Cox Communications Implemented an Expert System for Service-First Autonomous Operations
By Dave Norris, Cox Communications
2021
Data Collection, Interpretation Methodologies, and Challenges for Proactive Network Maintenance
By James Medlock, Akleza, Inc.; Ron Hranac, SCTE; Allen Maharaj, Rogers; Alexander Podarevsky, Promptlink Communications; Jason Rupe, CableLabs; Foad Towfiq, Promptlink Communications; Brady Volpe, Volpe Firm
2023
Profile Management Informed Proactive Network Maintenance
By Jason Rupe & Jingjie Zhu, CableLabs
2020
Kickstarting Proactive Network Maintenance with the Proactive Operations Platform and Example Application
By Jason Rupe, Ph.D. & Jingjie Zhu, CableLabs
2019
Deploying Segment Routing for PON Aggregation in Cox’s Metro Network
By Deependra Malla, Cox Communication Inc.
2023
A General-Purpose Operations Cost Model to Support Proactive Network Maintenance and More
By Jason Rupe, Ph.D., CableLabs
2019
Cox Next Generation 400G IP+OLS Architecture for Maximum Network Optimization and Cost Benefits
By Saurabh Patil, Cox Communications; Jason Bishop, Cox Communications
2023
The Cox National Backbone: Building A Scalable Optical Network For Future Applications And Network Evolution
By Dan Estes, Cox Communications and Gaylord Hart, Infinera
2008
How Will Proactive Network Maintenance Change Under DOCSIS® 4.0?
By Ron Hranac; Jason Rupe, Ph.D. CableLabs®; Dan Torbet, CommScope; Brady Volpe, The Volpe Firm
2022
Proactive Network Maintenance Evolution to the Optical Domain in Coherent Optics
By L. Alberto Campos, Ph.D. & Zhensheng (Steve) Jia, Ph.D., CableLabs & Larry Wolcott, Comcast
2018
Proactive Network Maintenance (PNM) Paves the Way for More Upstream Bandwidth
By Takashi Hayakawa, Mike O’Dell, Paul Schauer, Larry Wolcott; Comcast
2022
Machine Learning and Proactive Network Maintenance: Transforming Today's Plant Operations
By Brady Volpe, The VolpeFirm and NimbleThis; Berk Ottlik, NimbleThis LLC
2021
SCTE Smart Amplifier Project - Extend Proactive Network Maintenance to the Outside Plant
By Doug Jones, CableLabs
2022
Proactive Network and Technical Facilities Monitoring Using Standardized Scorecards
By Dr. Franklin Lartey, Cox Communications
2017
Maintenance Of Large CATV Systems
By Jack Long, Vice President-Engineering, Transvideo Corporation, A Division of Cox Cable Communications
1971
PNM Approaches For In-Premise WiFi Networks – Applying Lessons Learned From DOCSIS Proactive Maintenance Practices
By Scott Helms, ZCorum
2015