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Applications Of Big Data Analytics To Identify New Revenue Streams & Improve Customer Experience
By Anukool Lakhina and Brennen Lynch, Guavus, Inc.
2013
Create Data-Driven Solutions to Optimize IP Content Delivery and Identify Revenue Opportunities
By Brennen Lynch and Anukool Lakhina, Guavus, Inc.
2014
Implement Closed-Loop Network Decisioning Now with Big Data Analytics and Fuel Future-State SDN Use Cases Through a Common Platform Deployment
By Brennen Lynch and Anukool Lakhina, Guavus, Inc.
2014
Unlocking the Power of Big Data: “The Key Workforce Skills Operator’s Need for the Future of Analytics”
By Steven R. Harris, Society of Cable Telecommunications Engineers, Inc.
2023
Leveraging Machine Intelligence and Operations Analytics
By Andrew Sundelin, Guavus
2017
Big Data: Capitalizing On Untapped Knowledge
By Marthin De Beer and Kip Compton, Cisco Systems, Inc.
2013
Bringing the power of Analytics to improve end-user Quality of Experience
By Sangeeta Ramakrishnan, Xiaoqing Zhu, Frank Chan, Bhanu Krishnamurthy, Cindy Chan, Zheng Lu, and Kashyap Kambhatla, Cisco Systems
2016
Robust and Resilient Service Assurance System Design with Observability to Improve Enterprise Customer Experience
By Anil Mohan, Xin Huang; Comcast Cable
2022
Translating Customer & Employee Experience with Shaw’s Data Journey
By Greg Bone, Goutam Agarwal; Shaw Communications
2022
Predicting Service Impairments from Set-top Box Errors in Near Real-Time and What to Do About It
By Justin Watson, Comcast; Roger Brooks, Andrew Colby, Pankaj Kumar, Anant Malhotra & Mudit Jain, Guavus, Inc.
2018
A Customer Experience Based Approach to Improving Access Network Power Reliability
By Tobias Peck, Alpha Technologies
2018
Embracing Service Delivery Changes with Machine Learning
By Andrew Sundelin, Guavus, Inc.
2018
Automation of Virtual CCAP to Reduce OpEx and Enable New Revenue Streams in the Access Network
By Michael O’Hanlon & Eric Heaton, Intel Corporation – Network Platforms Group
2018
Implementing a Behavioral Analysis Approach to Thwart IoT Attacks
By David Yates, Guavus, A Thales Company
2017
Using AI to Improve the Customer Experience: A Virtual Assistant Chatbot
By Bernard Burg, Fan Liu, Abel Villca Roque, Sunil Srinivasa, Ryan March & Tianwen Chen, Comcast
2018
Customer First: CX-Driven Augmented Operations
By Roger Brooks, Ph.D., Pankaj Kumar, Mudit Jain, Megha Vij, Nandit Jain & Andrew Colby, Guavus
2019
New Generation Data Governance for Charter Network:1
By Jay Liew, Mark Teflian, Bruce Bacon, Jay Brophy & Randy Pettus, Charter Communications
2019
Streaming Telemetry Data from the Home Network using OpenWrt Access CPE
By Shlomo Ovadia, Ph.D., Deependra Rawat & Dan Lynch, Charter Communications
2020
Exploring the Benefits of Network Intelligence Applications to Optimize HFC Networks Using a Data-Driven Design Approach
By Diana Linton, Charter Communications; Esteban Sandino, Charter Communications; Nader Foroughi, Technetix Inc.; Keith Auzenne, Charter Communications; Premton Bogaj, Technetix Inc.
2023
Network Planning Automation Using Big Data
By Ted Boone, Jignesh Patel, Rob Ames, Kyle Cooper & Chaitanya Vasamsetty, Cox Communications, Inc.
2018