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What Can Your CPE Tell You?
By Bryan Kelly, Comcast Cable
2019
Shifting Left: Harnessing AI to Deliver a Consistent, Engaging Customer Experience
By Bradley May, Accenture
2018
THE WiFi Happiness Index
By Krithika Raman, Comcast India Engineering Center LLP; Charles Moreman, Comcast Cable
2021
Using Machine Learning to Automate Node Split Designs and HFC Augmentation Options
By Keith R. Hayes, IMMCO, Inc.
2020
Humanoids Optional: Deploying vCMTS at Scale with Automation
By Bhanu Krishnamurthy & Gregory Medders, Comcast
2021
Machine Learning: The Past, Present and the Future
By Narayan Srinivasa, Intel Corporation
2016
Solving The Mysteries of the Distributed Access Architecture
By Matthew Stehman, Ramya Narayanaswamy, Jude Ferreira & Robert Gaydos, Comcast
2021
Rapid and Automated Production Scale Activation of Expanded Upstream Bandwidth
By Rob Thompson, Rob Howald, John Chrostowski, Dan Rice, Amarildo Vieira, Rohini Vugumudi & Zhen Lu, Comcast Cable
2021
Toward Automated Intelligent Resource Optimization for vCMTS Using Machine Learning
By Kieran Mulqueen, Michael O’Hanlon, Marcin Spoczynski, Brendan Ryan, Thijs Metsch, Leonard Feehan & Ruth Quinn, Intel
2018
Applications Of Big Data Analytics To Identify New Revenue Streams & Improve Customer Experience
By Anukool Lakhina and Brennen Lynch, Guavus, Inc.
2013
Convolutional Neural Networks for Proactive Network Management
By Jude Ferreira, Maher Harb, Karthik Subramanya, Bryan Santangelo & Dan Rice, Comcast
2020
Myth Busting 101: It’s (NOT) Inferior to OTT Cost and Value Experience
By Charles Cheevers, ARRIS; Michael McCluskley, Espial
2017
Predicting Service Impairments from Set-top Box Errors in Near Real-Time and What to Do About It
By Justin Watson, Comcast; Roger Brooks, Andrew Colby, Pankaj Kumar, Anant Malhotra & Mudit Jain, Guavus, Inc.
2018
Up Your Uptime With Automation
By Nancy McGuire & Kathy Fox, Comcast Cable
2021
Key Learnings from Comcast’s Use of Open Source Software in the Access Network
By Louis Donofrio & Qin Zang, Comcast Cable; Vignesh Ramamurthy, Infosys Consulting
2020
Training Machines to Learn From Signal Meter Readings
By Gary Ventriglia, Jack Birnbaum, Robert Gonsalves, Anastasia Vishnyakova, Michael Kreisel & Larry Wolcott, Comcast Corporation
2020
Using Big Data to Fine-Tune the Nation’s Largest Public Wi-Fi Network
By Eli Baruch, CommScope; Indira Paudel, Comcast
2020
Software Reliability Engineering: Scaling the Cloud with Automation
By Brian Gray, Sriram Ramakrishnan & Fei Wan, Sr., Comcast Cable
2021
Computing At The Edge Still Has An Edge
By Arun Ravisankar, Comcast Corporation
2018
Lessons Learned: Embedding AI in Cable Customer Experience to Better Serve Agents and Customers
By Rachel Knaster, ASAPP
2021