From Support Calls to Insights - Using Automatic Speech Recognition and Natural Language Processing to Drive Product Roadmaps
By Jing Qing, Veronica Bloom, Michael Addonisio, Christy Gearheart; Charter Communications
|
2022 |
Artificial Intelligence (AI)-Based Cross-Platform Node Name Mapping (Cmap-NN)
By Jordan Kupersmith, Cox Communications; Wei Cai, Cox Communications; Jeonpaolo Barvez, Cox Communications; Pavan Chandrashekar, Cox Communications; Richard Brown, Cox Communications
|
2023 |
Message Queuing Telemetry Transport For IoT Devices: Less is More
By Sweety Bertilla, Kristopher Linquist & Robert Farnum, Comcast Cable
|
2021 |
Optimizing DOCSIS 3.0 Configuration in the Upstream through Applied Reinforcement Learning
By Kevin Dugan, Maher Harb, Dan Rice & Robert Lund, Comcast
|
2021 |
Software Reliability Engineering: Scaling the Cloud with Automation
By Brian Gray, Sriram Ramakrishnan & Fei Wan, Sr., Comcast Cable
|
2021 |
Strategies for Continuous Integration and Continuous Deployment at Scale at the Network Edge aka The Pursuit of the Zero-Downtime Headend
By Quincy Iheme, Comcast TPX
|
2021 |
Up Your Uptime With Automation
By Nancy McGuire & Kathy Fox, Comcast Cable
|
2021 |
