This paper provides a roadmap for addressing network and service reliability for the cable industry. Instead of a complete answer, it is a roadmap for the work ahead. There are many routes to take depending on where and how far the service provider wants or needs to go. CableLabs® and the Society of Cable Telecommunications Engineers (SCTE) can provide the van pool for part of the journey, and there will be vendors at the rest stops to help, but the journey is for the operators to take.